Honolulu Field Adjuster - Impactful Property Claims

Heritage Mga Llc; Honolulu (HI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Excellent benefits

Great company culture

Growth opportunities

Job summary

Heritage Insurance in Honolulu, Hawaii seeks an experienced Field Adjuster to handle moderate-complexity first-party property claims with on-site inspections. You will investigate losses, prepare estimates, evaluate coverage, and negotiate settlements.

The candidate should have Hawaii adjuster licensing, 5+ years of claims experience, and strong communication. Travel across the region and occasional CAT support may be required.

Qualifications

• Hawaii adjuster licensing must be obtained and maintained.
• Minimum 5 years of property claims experience, including field adjusting.
• Proficiency with Microsoft Office and claims management systems.
• Demonstrated ability to independently investigate, evaluate, negotiate, and resolve property claims.
• Strong written, verbal, and interpersonal communication skills.
• Excellent analytical, organizational, and time-management abilities.
• Customer-first mindset and professionalism in high-pressure situations.
• Ability to work independently while managing a mobile, field-based schedule.
• Ability to travel throughout the territory, with occasional travel outside the region.
• Pre-employment drug testing and health screening completed.

Responsibilities

• Conduct on-site property inspections with accurate scoping and documentation.
• Investigate and evaluate first-party property claims for coverage, damages, and exposure.
• Review policies and contracts to evaluate claim validity and coverage.
• Communicate professionally with policyholders, contractors, and partners.
• Use claims estimating tools to prepare and validate estimates.
• Collaborate with Subrogation and Fire/Fraud Investigations when needed.
• Maintain complete claim documentation and notes per standards.
• Establish and update claim reserves as information evolves.
• Prepare clear claim correspondence including rights reservations and denials.
• Negotiate settlements within authority levels; represent Heritage in legal proceedings as needed.
• Stay informed on construction practices and local costs.

Skills

Hawaii adjuster licensing

5+ years property claims

MS Office

claims management systems

Negotiation

Communication

Analytical

Organization

Time management

Customer focus

Independent work

Travel willingness

Pre-employment drug testing

Job description

Heritage Insurance in Honolulu, Hawaii seeks an experienced Field Adjuster to handle moderate-complexity first-party property claims with on-site inspections. You will investigate losses, prepare estimates, evaluate coverage, and negotiate settlements.

The candidate should have Hawaii adjuster licensing, 5+ years of claims experience, and strong communication. Travel across the region and occasional CAT support may be required.