Honda Service Advisor - York

Ciocca Automotive Western Division; York (York County); On-site; USD 40,000 - 80,000; Full time

Job summary

Join Ciocca Honda of York as a Service Advisor to enhance customer satisfaction and service efficiency. You will oversee service orders, support customers, and ensure effective communication with technicians. This full-time role offers a commission-based salary and benefits in a collaborative environment.

Benefits

401(K) retirement plan with company matching

Comprehensive insurance (medical, dental, vision)

Employee discounts

Paid time off and holidays

Qualifications

• Strong record of positive customer service results.
• Valid driver’s license and clean driving record required.

Responsibilities

• Oversee service orders and flow in the drive lane.
• Provide concierge support for owner inquiries.
• Assist in diagnosing vehicle problems.

Skills

Service success record

Customer satisfaction

Job description

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Description

We have an immediate opening for an energetic, enthusiastic, and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career-minded individual in search of a workplace to call home? At Ciocca Honda of York, you’ll have the opportunity to positively impact our customers and community while achieving your financial and career goals!

Qualifications

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver’s license and clean driving record

Responsibilities

• Oversee service orders and flow of drive lane. Ensure prompt, courteous, and effective service for customers.
• Provide concierge support for all owner inquiries, whether phone or in person, to ensure proper handling.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work efficiently among technicians.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

What We Offer

• Commission-based pay: $40,000 - $80,000 potential annually
• Full-time position including some Saturdays
• PTO and holidays
• Air-conditioned shops and facilities that are always being upgraded
• 401(K) retirement plan with company matching
• Comprehensive insurance including medical, dental, prescription, and vision
• Opportunities for advancement within the Ciocca Automotive Family
• Employee discounts on purchases, repairs, and services

At Ciocca Honda of York, our team members enjoy a supportive and collaborative work environment. Don’t miss this exciting opportunity to grow your career! Apply now!

We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic by law.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industry: Motor Vehicle Manufacturing

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