Honda Sales Manager

Norm Reeves Subaru Rockwall; Richland Hills (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead their sales team in Richland Hills, Texas. This role offers the chance to create exceptional customer experiences while driving performance and achieving sales targets. You'll be responsible for hiring, training, and coaching sales associates, ensuring they meet their goals and maintain high customer satisfaction. If you're a proactive individual with a passion for automotive sales and team leadership, this is an exciting opportunity to advance your career in a supportive environment. Join a forward-thinking company where your contributions will make a significant impact!

Qualifications

• Proven track record in automotive retail sales and team management.
• Exceptional communication and organizational skills are essential.

Responsibilities

• Lead and develop a high-performing sales team to achieve sales goals.
• Ensure customer satisfaction and handle retail-related concerns.

Skills

Automotive retail sales experience

Team motivation

Analytical skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

CRM platform

Job description

Description

As aSales Manager, you’re one of the most crucial team members at Norm Reeves Honda North Richland Hills, TX. The Sales Manager has the opportunity to lead a sales team and create an exceptional experience for every guest. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Associates for the store and driving a high-level of performance.

Your work will ensure our guests leave 100% satisfied with their Norm Reeves Hondaexperience. This role is a great opportunity for an energetic and proactive person to catapult your career with us!

What You’ll Do:

• Hires, trains, supervises and monitors the performance of the sales associates
• Meets with sales team (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
• The Sales Manager will promote the company’s core values and have the ability to positively influence the team’s success.
• Oversee all activities occurring in the vehicle showroom
• Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance
• Set sales goals, track progress, and lead team to achieve and exceed those quotas
• Support sales team to set realistic and aggressive monthly targets and support deal closure and approval
• Handle retail related concerns and coordinate with salespeople to close vehicle purchase deals
• Respond to customer complaints and ensure highest level of customer satisfaction
• Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review
• Step in to answer customer questions and issues when required
• Coordinate and lead all regular sales meetings with the sales staff to plan and implement sales
• Develop and manage a CRM platform to retain customers and seek out new prospective sales
• Anticipate sales and expenses goals monthly and annually and prepare departmental operating budget
• Monitor departmental customer satisfaction ratings and ensure potential buyer follow up to develop, execute and supervise sales control system.
• Recommend color, model and equipment based on inventory needs
• Review and monitor customer preference and operational records to focus automotive sales efforts

What You’ll Need:

• Full time availability. You’ll also need to be at least 18 years old
• A valid driver’s license and acceptable driving record
• Proven track record with automotive retail sales
• Motivating team player attitude
• Ability to analyze situations and make win-win business decisions
• Honesty, empathy, and exceptional communication skills
• Strong organization, closing ability, and follow-up skills