Honda Parts Counter

The CAR Group (Norm Reeves Dealerships); Irvine (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical, dental, vision coverage

Life insurance

Employee referral bonus

Discounts on parts and services

401k matching

Paid time off

Holiday pay

Job summary

Norm Reeves Honda, Irvine is seeking a Parts Counter Associate to join our on-site team. You will pull and fill orders, keep inventory organized, and communicate with guests and vendors to ensure timely parts delivery.

Responsibilities include handling stock, back orders, and coordination with service advisors. The ideal candidate has parts sales experience, a valid driver’s license, and can multi-task in a fast-paced environment.

Qualifications

• Previous parts sales experience.
• Dealership experience is a plus.
• You’ll need to be at least 18 years old.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Inform customers of companion part requirements and specials, exposing the full product line.
• Notify Parts Manager of out-of-stock parts or shop materials needing immediate attention.
• Locate out-of-stock parts from outside sources and submit emergency orders.
• Notify Service Advisor when special order parts are received.
• Follow-up on back-ordered parts.
• Verify will-call and back-order files weekly, plus vendor returns.
• Assist outside sales representatives with their orders.
• Ensure internal requests for parts are billed on service repair orders.
• Maintain organized records of repair orders, invoices, and parts inventories.
• Assist Parts Manager in maintaining a lost sales tracking program.

Skills

Parts sales

Dealership experience

Full-time availability

Driver's license

Follow-up skills

Professional appearance

Organizational skills

Multi-tasking

Job description

Location: Irvine, CA (On site) | Type: Full Time | Schedule: Tuesday to Saturday from 9am-6pm | Pay: $18.50/hrAs a Parts Counter Associate, you’re one of the most important team members at Norm Reeves Honda, Irvine. You’re responsible for assisting guests primarily through the shop, and even on the phone or online. You’ll provide an exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates and communicating with our internal team, external vendors and guests in a friendly, professional and efficient manner.

What You’ll Do

• Inform customers of companion part requirements and specials, ensuring the customer is expose to the full product line
• Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside sources and submit emergency order if necessary
• Notify Service Advisor when special order parts are received
• Follow-up on back-ordered parts
• On a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked up
• Assist outside sales representatives with their orders
• Ensure all internal requests for parts are billed on service repair order
• Maintain organized records of repair orders, invoices, insurance estimates and special order parts
• Assist Parts Manager in maintaining a lost sales tracking program.

What You’ll Need

• Previous parts sales experience and the desire to continuously learn more
• Dealership experience is a plus
• Full-time availability. You’ll also need to be at least 18 years old
• A valid driver’s license and acceptable driving record
• Excellent follow up skills, frequently communicating inventory and availability of parts
• A professional appearance and work ethic
• Excellent organizational skills
• Ability to multi-task in a fast-paced environment

What We Offer

• Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
• Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
• Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
• Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
• Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
• Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
• Secure Your Future - Build Wealth with 401k Matching
• Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
• Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.