Homeownership Program Specialist (Remote)

Socket.dev; Orlando (FL); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health insurance

I CHRA employer contribution

Disability insurance

Life insurance

Dental (voluntary)

Vision (voluntary)

Retirement plan with 5% match

Paid holidays

Flexible PTO

Telecommuting options

Book club and engagement activities

Wellness initiatives

Public Service Loan Forgiveness Elig.

Job summary

Habitat for Humanity in Orlando seeks a Homeownership Coordinator to provide essential administrative and operational support through the homeownership application process from intake to closing. You will coordinate with buyers, lenders, title companies, and internal teams to ensure accurate documentation and timely processing.

The role emphasizes organized record-keeping, audit-ready files, and compliant communication with partners to ensure a positive buyer experience and smooth closings.

Qualifications

• High school diploma or equivalent is required.
• 2–3 years of administrative support, customer service, loan processing, nonprofit program support, real estate, housing, or related experience preferred.
• Experience managing documents, tracking deadlines, maintaining files, and supporting multiple projects or clients is preferred.

Responsibilities

• Provide administrative and operational support to Homeownership Clients from intake through closing or final disposition.
• Process, route, and track mail, documents, and correspondence related to homeownership applications.
• Monitor deadlines and follow up with clients to keep files moving forward.
• Prepare down payment assistance applications and assist with loan processing tasks as directed.
• Order third-party services (appraisals, surveys, VOE, insurance) and maintain audit-ready records.
• Communicate professionally with buyers, lenders, title companies, and internal staff to resolve applications.
• Respond to inquiries within 48 business hours and provide courteous customer service.
• Coordinate documentation and scheduling for closings and post-closing services.
• Support Homebuyer Orientations and sweat equity tracking; collaborate with Housing Counseling and Education teams.

Skills

organizational skills

time management

communication skills

customer service

database proficiency

Microsoft Office

Loan Origination software

Salesforce

Microsoft Planner

Education

High school diploma or equivalent

Tools

Path

Microsoft Planner

Salesforce

Job description

Habitat for Humanity in Orlando seeks a Homeownership Coordinator to provide essential administrative and operational support through the homeownership application process from intake to closing. You will coordinate with buyers, lenders, title companies, and internal teams to ensure accurate documentation and timely processing.

The role emphasizes organized record-keeping, audit-ready files, and compliant communication with partners to ensure a positive buyer experience and smooth closings.