Homeowners Association Assistant General Manager

Trilogy at Monarch Dunes-The Monarch Club; San Luis Obispo (CA); On-site; USD 100,000 - 160,000; Full time

Job summary

Trilogy at Monarch Dunes-The Monarch Club in California seeks an HOA Assistant General Manager (AGM) to support the General Manager in governance, financial oversight, and compliance across 1,320+ homes.

The AGM will oversee landscape contracts, ARC submissions, and cross-association workflows, while coordinating with resort amenities including Adelina's, the Sandalwood Spa, and private events.

Qualifications

• 4+ years of HOA/CID leadership within 1,000+ unit communities.
• In-depth knowledge of the Davis-Stirling Act, Civil Code, open meeting laws.
• Experience in multi-entity budgeting, variance analysis, and P&L management.
• Direct experience overseeing large-scale landscape operations and contracts.
• 2+ years supervising Food & Beverage, spa facilities, and events in a club/resort setting.
• Proficient in board management software and HOA systems (e.g., Northstar).
• Demonstrates servant leadership with high-touch member service.

Responsibilities

• Enforce CC&Rs, Bylaws, and Rules in line with California Davis-Stirling Act.
• Assist GM with annual budgets, P&L monitoring, variance analysis.
• Direct landscape vendor operations and contract performance.
• Coordinate cross-association workflows across CCMA, WMA, MRTA.
• Prepare board packets, executive minutes, and manage member disputes.
• Oversee ARC submissions and field inspections for 1,320+ homes.
• Provide backup to GM across Monarch Club amenities including Adelina's and Spa.

Skills

HOA CID leadership

California HOA compliance

Financial oversight

Landscape/vendor management

Hospitality operations

Northstar HOA systems

Board management software

Microsoft Office

Servant leadership

Tools

Northstar

Microsoft Office

Job description

The HOA Assistant General Manager (AGM) serves as a key executive operational leader supporting the General Manager in the overall management of Trilogy at Monarch Dunes, a premier active-adult community of 1,320+ homes. This position focuses primarily on HOA governance, financial management, landscape contract oversight, and complex California regulatory compliance across multiple community associations. In addition to driving primary HOA and common area administration, the AGM maintains cross-functional operational expertise across The Monarch Club complex- Including Food & Beverage operations at Adelina's, the Sandalwood Spa, and banquet/event facilities.

Supervisory & Operational Responsibilities

• Statutory & Regulatory Compliance: Enforce community CC&Rs, Bylaws, and Rules & Regulations in strict accordance with the California Davis-Stirling Common Interest Development Act and Civil Code.
• Financial & Budgetary Oversight: Assist the General Manager with annual budgets, P&L monitoring, variance analysis, and code allocations across all association entities.
• Landscape & Common Area Oversight: Direct landscape vendor operations, enforcing contract adherence, conducting performance reviews, and maintaining property aesthetics.
• Multi-Association Coordination: Support operational alignment and cross-association workflows between CCMA, WMA, and MRTA.
• Board & Member Relations: Manage board packets, executive minutes, elections, and member dispute resolution (IDR/ADR). Ensure meeting minutes and required portal documents are posted on the website in a timely manner.
• Architectural & Compliance Oversight: Manage Architectural Review Committee (ARC) submission workflows and field inspections across 1,320+ homesites.
• Resort & Hospitality Backup Oversight: Maintain comprehensive operational knowledge across all Monarch Club amenities- Including Food & Beverage at Adelina's. Sandalwood Spa (facility standards, practitioner scheduling, vendor relations), and banquets/private events-serving as the primary executive backup to the General Manager and ensuring seamless service execution when stepping in.

QUALIFICATIONS & REQUIREMENTS

• Experience & Scale: 4+ years of HOA/CID leadership and experience managing operations in 1,000+ unit communities.
• California HOA Compliance: In-depth knowledge of the Davis-Stirling Act, Civil Code, open meeting laws, and disclosures.
• Financial Oversight: Expertise in multi-entity HOA budgeting, variance analysis, accounting, and P&L management.
• Vendor & Landscape Management: Direct experience overseeing large-scale landscape operations and contract performance.
• Hospitality Operations: 2+ years supervising Food & Beverage, spa facilities, and events in a club/resort setting (or equivalent).
• Technical Skills: Proficient in Microsoft Office, board management software, and HOA systems (e.g., Northstar).
• Servant Leadership: Strong commitment to a supportive team culture, empathy, and high-touch member service.