Family Partner, CBHC

Community Counseling of Bristol County Incorporated; Taunton (MA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

3 weeks vacation

4 weeks vacation after 2 years

12 paid holidays

Sick leave 2 weeks

Health, dental, disability, life保险

403(b) with employer match

Tuition reimbursement

Flexible work schedule

Ongoing training and CEUs

Job summary

Community Counseling of Bristol County Incorporated seeks a Family Partner to support youth-focused families within the CBHC and Mobile Crisis framework. You will collaborate with clinicians and care coordinators to guide parents through community resources and service systems.

The role emphasizes advocacy, cultural humility, and coordination across settings, with a starting salary around $42,000 and comprehensive benefits. Join a mission-driven nonprofit in Taunton, MA.

Qualifications

• High school diploma or college diploma and at least 2 years working with children/families.
• Experience as a caregiver of a youth with emotional and/or behavioral health needs.
• Experience navigating child/family-serving systems and advocating for family members involved with behavioral health systems.
• Experience with crisis interventions and case consultations and collaboration.
• Good organizational skills, as well as effective verbal, written and computer skills.
• Proficiency with computers including ability to use or learn to use an electronic health record system, audio-visual communication technology (i.e. doxy or Zoom), and some use of Microsoft Office suite for emails, internal document access, and organization.

Responsibilities

• Provide non-judgmental peer support to parents and caregivers served by the CBHC.
• Collaborate with caregiver and support the parent/caregiver in meeting their youth’s needs.
• Bridge communications so family and providers understand each other’s perspectives.
• Model effective coping techniques for parents and caregivers.
• Promote empowerment by linking to peer/parent support and community resources.
• Teach how to identify formal and community resources (e.g., after-school programs, food assistance, housing).
• Make referrals and aid parents/caregivers in connecting with outside services (e.g., Partial Hospitalization, In Home Therapy).
• Aid parents/caregivers in navigating educational environments (IEP, 504).
• Support Mobile Crisis clinicians in implementing treatment recommendations.
• Customer service and outreach to waitlisted families to identify needed supports (Mobile Crisis, Urgent Care).
• Obtain MassHealth Certified Application Counselor certificate to assist enrollment.
• Other duties as assigned.

Skills

Caregiving experience

Crisis intervention experience

Organizational skills

Verbal & written communication

Computer skills

EHR familiarity

Education

High school diploma or college diploma

Tools

Electronic Health Record system

Doxy/Zoom

Microsoft Office

Job description

Job Type: Full-time, 40 hours
Location: Taunton, MA
Program Type: Outpatient CBHC/Mobile Crisis
Program Name: Community Behavioral Health Center (CBHC)
Pay Range: Starting salary $42,000
Work Location: Office, community

About Us

At Community Counseling of Bristol County (CCBC), we are building an amazing team of professionals who are changing the way mental health is treated in southeastern Massachusetts. You can find us in schools, homes, the community, and our Taunton offices empowering our clients with the latest evidence-based behavioral health treatments. We are a non-profit community mental health center serving over 50 communities in Massachusetts. We have a proven history of being committed to offering comprehensive services that best support both our clients and our community, while making services as accessible as possible. CCBC provides inpatient, outpatient, and urgent care services to adults and children overcoming depression, anxiety, mood disorders, substance abuse, and many other conditions hindering personal fulfillment. At CCBC we also value our team and strive to create a supportive and inclusive work environment. If you are caring, dedicated, and ready to grow your career, we would love to hear from you!

Description of Position

A Family Partner has experience as a caregiver of a youth with significant mental health needs. Family Partners work closely with the Care Coordinators, clinicians and Program Directors to help the parent(s) or caregiver(s) of the youth by teaching the parent/caregiver how to navigate the child-serving systems, identifying available services and supports in the community, and developing connections with self-help or support groups. The FP is part of a multidisciplinary team and should have strengths in cultural humility, time management, knowledge of community resources, and advocacy skills.

Job responsibilities will include:

• Utilize personal and professional life experience to provide non-judgmental, unconditional peer support to parents and caregivers served by the CBHC.
• Engage in a collaborative relationship with caregiver and support the parent/caregiver in meeting their youth’s needs.
• Serve as a bridge to ensure that family and providers understand each other’s perspective and information.
• Model effective coping techniques for parents and caregivers.
• Promote parent/caregiver empowerment by including linkages to peer/parent support and self-help groups in the community.
• Teach the parent/caregiver how to identify formal and community-based resources (e.g., after-school programs, food assistance, housing resources, etc.).
• Make referrals and aid parents/caregivers in connecting with outside services and supports (e.g.; partial hospitalization programs, In Home Therapy, In Home Behavioral Services, etc.).
• Aid parents/caregivers in navigating educational enviroments and supports (e.g., IEP processes, 504 Plans, educational advocates, etc.).
• Support Mobile Crisis clinicians in connecting parents/caregivers with identified treatment recommendations (e.g., outpatient therapy, In Home Therapy, ...anything else MCI tends to recommend, etc.).
• Customer service and client outreach to support parents/caregivers on waitlist and identify needed supports (e.g., Mobile Crisis, Urgent Care, etc)
• Obtain and maintain MassHealth Certified Application Counselor certificate to support parents/caregivers navigating enrollment in MassHealth.
• Other duties as assigned (e.g., engagement report/calls, MCI alerts, etc.).

Requirements

• High school diploma/GED or college diploma and a minimum of 2 years working with children/families.
• Experience as a caregiver of a youth with emotional and/or behavioral health needs.
• Experience navigating any of the child/family-serving systems and advocating for family members involved with behavioral health systems.
• Experience with crisis interventions and case consultations and collaboration.
• The candidate must possess good organizational skills, as well as effective verbal, written and computer skills.
• Proficiency with computers including ability to use or learn to use an electronic health record system, audio-visual communication technology (i.e. doxy or Zoom), and some use of Microsoft Office suite for emails, internal document access, and organization.

Great Benefits

• Salary $42,000
• 3 weeks paid vacation to start, and 4 weeks paid at 2 years
• 12 paid holidays including 1 floating holiday
• 2 weeks sick leave
• Health, dental, disability, and life insurance
• 403-b with up to 5% employer match
• Tuition reimbursement
• An ability to have a flexible work schedule
• Opportunities for ongoing training, professional development and CEUs

Supportive Environment:

• Supervision
• Support always available in difficult situations
• Training in evidence-based practices
• Support for skill development
• Support groups
• Growth opportunities within the organization

Program Information

• Outpatient Mental Health

  Provides therapeutic care on an individualized basis to those who are experiencing emotional distress or a temporary disruption... read more

• Outpatient Services

  Services for children from birth to 19 years, withemotional, developmental, and behavioral problems. Our responsive and flexibleprogramming is offered both in our offices and in the community... read more

Community Counseling of Bristol County
1 Washington St. Taunton, MA 02780

Why build your career at CCBC?

Stable and Established

• The largest, most innovative mental health and substance abuse care provider in Southwestern MA, with a 50 year history
• We serve over 12,000 clients annually
• Committment to innovation and evidence-based practice
• Committment to erasing the stigma that can surround trauma, mental illness, and addiction
• A short commute from both Boston and Providence
• 3 weeks paid vacation to start
• 12 paid holidays and sick leave
• Health, dental, disability, and life insurance
• 403-b with up to 5% employer match

Make Recovery a Reality

Working with CCBC gives you the chance to change your own path while helping others find theirs. As you provide hope and healing to people who need it most, you'll be just as inspired by the quality of people you work with as the outcomes you provide together. Join us and be a part of the next success story.