Homecare Scheduling Coordinator- Full Time

Hookele Home Care; Honolulu (HI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401k

Flexible spending account

Group term life insurance

Discounts on local vendors

Job summary

Ho’okele Homecare is seeking a Homecare Scheduling Coordinator to organize caregiver schedules, coordinate coverage, and support clients and staff in a fast-paced environment.

The ideal candidate will be organized, customer-service focused, and proficient with scheduling systems and Microsoft Teams. In-office location at 820 Mililani St, Honolulu, HI. Compensation is $20-$23 per hour with full-time hours.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and interpersonal communication.
• Ability to learn scheduling systems and Ho’okele tools.
• Familiar with Microsoft Teams.
• Healthcare background preferred.
• Pass drug and background check.

Responsibilities

• Scheduling caregivers to clients based on availability, skills, and care requirements.
• Coordinate staffing coverage and replacements for call-offs; communicate schedules professionally.
• Care matching between caregivers and clients based on compatibility and care plans.
• Accurate documentation of schedules, client information, caregiver availability, service logs, notes, and communication.
• Ensure schedules meet company policies and labor laws.
• Problem-solve emergencies and last-minute issues while maintaining continuity and quality of care.
• Assist payroll with time punch reconciliations.

Skills

Verbal communication

Interpersonal communication

Multitasking

Organization

Time management

Detail oriented

Teamwork

Problem solving

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Teams

Job description

Homecare Scheduling Coordinator- Full Time

Application Deadline: 31 August 2026

Department: Admin

Employment Type: Full Time

Location: Oahu, HI

Compensation: $20.00 - $23.00 / hour

Description

Who We Are: Ho’okele Homecare is dedicated to helping seniors live well at home. For over 20 years we have continued to grow and evolve, earning numerous awards, including the 2026 Home Care Pulse Award for Employer of Choice. Our success is due to the awesome people who make up our team. We are proud to have a supportive, team-oriented work environment, enhanced by our innovative in-house technology.

The Role:

Ho’okele is growing and looking to add an amazing Scheduler to our team. Our ideal candidate is a friendly, motivated and enthusiastic individual who will provide exceptional customer service and support to both our clients and staff. This role is ideal for someone who enjoys helping others, and is organized and efficient in problem solving in a fast-paced environment. As a Scheduler, you’ll play an important part in coordinating care, supporting our caregivers, and ensuring schedules run smoothly.

In-Office working Location: 820 Mililani St, Honolulu, HI 96813

Pay Rate: $20-$23/hr

Your day will consist of:

Scheduling & Coordination: Scheduling caregivers to clients based on availability, skills, and care requirements. Work closely with the recruiter, clinical and intake teams as appropriate.

• Staffing Coverage:Promptly fill open shifts, coordinate replacements for call-offs, and ensure all scheduled visits are covered. Communicating schedules in a courteous and professional manner with both clients and staff.
• Care Matching: Pairing caregivers with clients based on compatibility, skill set, experience, and specific care plans.
• Documentation: Accurately recording schedules, client information, caregiver availability, service logs, notes, and communication in scheduling systems.
• Compliance & Policies: Ensuring schedules meet company policies, labor laws, and client care requirements.
• Problem-Solving: Effectively managing conflicts, emergencies, and last-minute issues while preserving continuity and quality of care.
• Administrative Support: Assisting payroll with time punch reconciliations.

Requirements:

• Excellent verbal and interpersonal communication skills across phone, email, text, and in-person interactions
• Ability to learn and be proficient in the systems and technologies used by Ho’okele Home Care
• Familiar with Microsoft software such as Teams
• Understands how to communicate GPS directions as needed to the team
• Ability to manage multiple tasks and prioritize responsibilities effectively
• Exceptional skills in organization and time management
• Strong attention to detail
• Healthcare Background preferred
• Ability to resolve issues independently and collaboratively as part of a team
• High school diploma or equivalent qualification
• Ability to pass a Drug and Background Check
• Mobile phone
• Reliable transportation

Benefits:

• Paid Time Off (PTO)
• Positive work environment and supportive team
• Discounted car rentals
• Flex spending account
• Group term life insurance
• Health Insurance
• 401k
• Supplemental Insurance
• Discounts on movie tickets and other local vendors