Homecare Administrator

ccf; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

The Cleveland Clinic Health System is seeking a Homecare Administrator who will provide strategic and operational leadership for Homecare services across approximately 2,000 patients in 19 counties with a workforce of over 300 caregivers.

The role oversees operations, regulatory compliance, quality outcomes, and workforce engagement, while collaborating with Center for Connected Care leaders to advance strategic initiatives and ensure high-quality, coordinated care across the continuum.

Qualifications

• Bachelor's degree in a healthcare field or equivalent.
• 7+ years of progressive healthcare management experience, with 5+ years in Home Care leadership.
• Strong knowledge of Home Care Medicare Conditions of Participation and JCAHO accreditation standards.
• State of Ohio RN or Therapy license (PT/OT/ST) required.
• Current Basic Life Support (BLS) certification (AHA or Red Cross).

Responsibilities

• Lead and manage Homecare operations, budgeting and staffing.
• Oversee regulatory compliance, quality outcomes, and caregiver engagement.
• Develop policies, procedures, and emergency planning for Homecare services.
• Collaborate with Center for Connected Care leaders to advance strategic initiatives.
• Represent Homecare within the health system and with external agencies.

Skills

Healthcare leadership

Budgeting

Regulatory compliance

Education

Bachelor's degree

Master's degree

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Homecare Administrator

Location

Independence

Facility

Business Operations Center

Department

HC Administration-Center for Connected Care

Job Code

T4000H

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

The Homecare Administrator provides strategic and operational leadership for Cleveland Clinic Homecare, supporting approximately 2,000 patients across 19 counties with a workforce of more than 300 caregivers. This role is responsible for the overall performance of the homecare service line, including operations, regulatory compliance, quality outcomes, financial performance, workforce engagement and retention, growth initiatives and strategic planning. The Administrator collaborates closely with Center for Connected Care business line leaders and other key stakeholders to advance strategic initiatives, strengthen care transitions, and ensure high-quality, coordinated care across the continuum

A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm and will be on-call for emergencies.

A caregiver who excels in this role will:

• Work closely with the Director of Nursing, direct clinical management, business operations and all supporting departments.


• Prepare, develop and implement annual operating and capital budgets; monitors ongoing financial performance and makes corrections to plan if necessary.


• Create and support a work environment that fosters quality, accountability, collaboration and caregiver satisfaction.


• Manage and control financial, operational and quality outcomes of agency by effective use of resources, both human and material.


• Ensure development of all caregivers through effective coaching, counseling and mentoring, leading by example.


• Direct the development and implementation of homecare policies and procedures, and contribute to center-wide policies, procedures and emergency planning.


• Participate in applicable committees. Guide homecare leadership meetings and town halls.


• Oversee agency service delivery that is in compliance with regulatory/accreditation standards such as JCAHO, CMS, and ODH, and emulates "best practices"; ensures agency performance that will sustain applicable agency certification/accreditation.


• Develop and maintain a home health compliance plan and OIG work plan in accordance with the Center for Connected Care compliance program.


• Delegate adequate authority to achieve assigned responsibilities and ensures mechanisms for accountability.


• Support and contribute to the development of new programs and services, as relevant.


• Collaborate with the other Center for Connected Care business lines and departments within the health system to deliver clinical services that are in concert with the mission, vision, and values of the organization, yielding positive clinical outcomes and high customer satisfaction.


• Support the development of evidence-based practice through participation in and contribution to the literature, investigational studies, etc.


• Be responsible for building and maintaining relationships with referral sources and meeting growth targets of the department.


• Represent Cleveland Clinic Homecare throughout the health system and to outside agencies and organizations.


• Foster a team approach to patient care and encourage collaboration amongst teams.


• Promote and support a continuous improvement environment, which incorporates both quantitative and qualitative analysis in order to accomplish effective problem solving and planning; provides outcome reports to key stakeholders at appropriate intervals.


• Must be able to perform all direct care responsibilities as a licensed clinician, as appropriate based on licensure: RN, PT, OT, or SLP

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree


• A minimum of 7 years of progressive healthcare management experience, with a minimum of 5 years of Home Care experience in a leadership position required


• Strong knowledge of the Home Care Medicare Conditions of Participation and JCAHO accreditation standards


• State of Ohio RN or Therapy (Physical Therapist (PT), Occupational Therapist (OT) or Speech Therapy (ST)) license


• Current Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross

Preferred qualifications for the ideal future caregiver include:

• Master's degree


• Nursing or physic