Home-Visit Patient Care Coordinator for Pain Management

Converge Medical Technology; Houston (TX); On-site; USD 50,000 - 61,000; Full time

Job summary

Converge Medical Technology is seeking an in-person Patient Care Coordinator to support patients with device delivery, education, and treatment adherence in their homes throughout the Houston area. You will coordinate schedules with clinical operations and ensure a positive patient experience.

The role requires a health-related degree, 2–3 years of care-facing experience, strong communication, and the ability to troubleshoot devices.

Qualifications

• Associate degree or higher in a health-related field is required.
• 2–3 years of experience in clinical or client-facing settings are preferred.
• Strong communication, organization, and time-management skills are essential.
• Ability to troubleshoot medical devices.
• Valid driver's license and ability to lift up to 75 lbs.

Responsibilities

• Coordinate device deliveries, set up, and pickups at patients' homes.
• Educate patients on device use and care protocols.
• Monitor patient progress and ensure treatment adherence.
• Maintain accurate documentation and HIPAA compliance.
• Collaborate with intake, clinical operations, and sales teams.

Skills

Communication

Organizational skills

Time management

Problem solving

CRM systems

Salesforce

Driver's license

Medical device troubleshooting

Education

Associate degree in health-related field

Tools

Salesforce CRM

Job description

Converge Medical Technology is seeking an in-person Patient Care Coordinator to support patients with device delivery, education, and treatment adherence in their homes throughout the Houston area. You will coordinate schedules with clinical operations and ensure a positive patient experience.

The role requires a health-related degree, 2–3 years of care-facing experience, strong communication, and the ability to troubleshoot devices.