Home Visit Coordinator

Total Care Connections; Colorado Springs (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

401K Plan

Long-term and Short-term Disability

Life Insurance

Generous PTO and Paid Sick Leave

Paid Pregnancy and Parental Leave

Access to Employee Relief Fund

Training and Career Growth Opportunities

Job summary

Total Care Connections in Colorado Springs seeks a compassionate Home Visit Coordinator to support families navigating care. You will conduct in-home visits, lead assessments, and ensure streamlined onboarding for new clients.

The ideal candidate exhibits strong interpersonal skills, is detail-oriented, and will participate in weekend duties as necessary. The position offers competitive pay and extensive benefits, including 401K and generous paid time off.

Qualifications

• Experience in home care, healthcare or caregiving roles preferred.
• Comfortable conducting in-home visits, SUP checks, and assessments.
• Ability to work collaboratively across multiple teams.

Responsibilities

• Conduct SUP visits, assessments, and home evaluations.
• Serve as the primary point of contact for new client inquiries.
• Build meaningful relationships with clients, families, and referral partners.
• Communicate regularly with internal teams to support service delivery.

Skills

Interpersonal skills

Communication skills

Client-centered approach

Organizational skills

Detail-oriented

Job description

Are you a compassionate professional with a passion for helping families navigate care? Total Care Connections is looking for a dedicated and relationship-driven Home Visit Coordinator to join our growing team in Colorado Springs. If you excel in client communication, assessments, and guiding families through the care process, we’d love to meet you!

About the Position:

As the Home Visit Coordinator, you will be the first point of contact for new clients and families seeking care. Your role is essential in ensuring a smooth, supportive, and informative admission experience—from the initial inquiry to service start. This position requires a blend of client-facing communication, fieldwork (SUP visits and assessments), and administrative coordination.

• Conduct SUP visits, assessments, and home evaluations to ensure client safety and care readiness.
• Serve as the primary point of contact for new client inquiries, providing warm, knowledgeable guidance.
• Build meaningful relationships with clients, families, and referral partners.
• Collaborate with our scheduling and care teams to ensure seamless onboarding and care transitions.
• Maintain accurate and thorough documentation of assessments, client needs, and care plans.
• Communicate regularly with internal teams to support successful service delivery.
• Participate in weekend on-call or scheduled weekend duties as needed.
• Provide exceptional customer service to every client and family interaction.

Key Requirements:

• Experience in home care, healthcare or caregiving roles preferred.
• Strong interpersonal and communication skills with a compassionate, client-centered approach.
• Comfortable conducting in-home visits, SUP checks, and assessments.
• Organized, detail-oriented, and capable of handling sensitive information.
• Ability to work collaboratively across multiple teams.
• Professional, positive, and solutions-oriented attitude.
• Willingness to work weekends as part of the role.

Benefits Include:

• Competitive Pay
• 401K Plan
• Long-term and Short-term Disability
• Life Insurance
• Generous PTO and Paid Sick Leave
• Paid Pregnancy and Parental Leave (up to 6 weeks and 2 weeks, respectively)
• Access to the Total Care Employee Relief Fund
• Continued Training and Career Growth Opportunities
• The opportunity to make a meaningful difference in the lives of seniors and their families

Join Total Care Connections and become part of a compassionate, mission-driven team dedicated to exceptional care. Your work will help guide families through some of their most important decisions - while making a lasting difference every day.