Home-Visit Case Manager | Medicaid Waiver Navigator

Moms In Motion / At Home Your Way; Waynesboro (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

401(k)

Dental insurance

Job summary

Moms In Motion / At Home Your Way is seeking a Service Facilitator Case Manager who will visit clients in Virginia homes to support waiver programs and ensure safe, healthy, independent living. The role emphasizes heart, organization, and community impact.

The job requires two years’ related experience, no degree required, and a valid driver’s license. You’ll communicate effectively, use email/docs/spreadsheets, and handle visits in a local travel pattern.

Qualifications

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required; we care about heart and hands-on experience.
• Tech-savvy for email, docs, spreadsheets, portal navigation and video calls.
• A valid driver’s license and reliable vehicle (no client transport).
• Pass a background check and provide two professional references.
• Bonus points for Person-Centered Thinking/Planning training.

Responsibilities

• Visit clients in their homes locally as part of daily travel.
• Serve as the go-to guide for families navigating VA waiver programs.
• Write care plans and assessments that drive real differences.
• Troubleshoot service authorizations, timesheets and related issues.
• Build lasting relationships with families based on respect and trust.
• Work remotely from your laptop/tablet when not in the field.

Skills

Strong communication

Desktop & mobile tech

Driver's license

References & background check

Person-Centered Thinking training

Tools

Email

Docs

Spreadsheets

Portal navigation

Video calls

Job description

Moms In Motion / At Home Your Way is seeking a Service Facilitator Case Manager who will visit clients in Virginia homes to support waiver programs and ensure safe, healthy, independent living. The role emphasizes heart, organization, and community impact.

The job requires two years’ related experience, no degree required, and a valid driver’s license. You’ll communicate effectively, use email/docs/spreadsheets, and handle visits in a local travel pattern.