Home Tech Install & Setup Specialist

Best Buy Co.; Chula Vista (CA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Health and well-being programs

Paid time off allowances

Job summary

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate, and troubleshoot tech products in customers’ homes. You will tailor solutions to customers’ lifestyles and collaborate with Geek Squad agents, store teams, and partners to meet Best Buy’s goals.

You will handle two-person jobs, manage inventory, and ensure safety while guiding customers through setup and product use. A valid driver’s license, 21+ years old, and physical capability are required.

Qualifications

• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• 6 months of customer service experience.
• Must be at least 21 years old.
• Must have current, valid driver’s license and maintain a driving record which meets Best Buy safety standards.
• Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire.
• Ability to lift weight up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation.
• Ability to lift weight up to 250 pounds as part of a team with the support tools such as harnesses or lifts.

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services.
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices.
• Take the lead on two-person jobs and perform other work alone.
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines.

Skills

Customer service

Delivery experience

Troubleshooting

Tools

Lifts & hoists

Job description

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate, and troubleshoot tech products in customers’ homes. You will tailor solutions to customers’ lifestyles and collaborate with Geek Squad agents, store teams, and partners to meet Best Buy’s goals.

You will handle two-person jobs, manage inventory, and ensure safety while guiding customers through setup and product use. A valid driver’s license, 21+ years old, and physical capability are required.