Residential Home Tech Install & Troubleshoot Pro

Best Buy Co.

Mobile (AL)

On-site

USD 23,000 - 33,000

Full time

3 days ago

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Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate, and troubleshoot home tech products in customers’ homes. You’ll tailor recommendations to fit customers’ lifestyles and collaborate with Geek Squad Agents, service partners, and logistics teams to meet yearly initiatives.

Role requires driving, lifting, and physical work, with a focus on customer service and technical problem-solving in residential settings.

Qualifications

Six months of consumer electronics delivery, installation, integration and troubleshooting experience.
Six months of customer service experience.
Must be at least 21 years old.
Must have current, valid driver’s license and maintain a driving record which meets Best Buy safety standards.
Ability to acquire and maintain any state or local licensing within 90 days of hire.
Ability to lift up to 75 pounds, and up to 150 pounds as part of a team, or 250 pounds with tools.

Responsibilities

Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services.
Deliver, install, integrate, network and troubleshoot consumer electronics devices.
Lead two-person jobs and perform other work alone.
Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training, and follow safety guidelines.