Home Remodeling Service Technician — Craft Modern Bathrooms

West Shore Home; Wilmington (MA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Full-time W2 employment

Company provided tools

401k with company match

Paid Time Off

Vehicle, gas, and drive time covered

Job summary

West Shore Home is seeking a Service Technician to join our Boston team, serving Wilmington, MA. You will perform essential service work on home installations, collaborating with Installers, Trainers, and Operations staff to deliver quality results.

You will bring attention to detail, experience in remodeling or carpentry, and a customer-focused approach. A valid driver's license and smartphone access to company systems are required for daily field work.

Qualifications

• Attention to detail is essential for precise service work.
• Experience in residential remodeling or carpentry is preferred.
• Customer-focused mindset and ability to communicate with customers during service visits.
• A valid driver’s license is required to travel to job sites.
• Must have a valid smartphone or device to log into company systems with two-factor authentication.

Responsibilities

• Meet customers and assess service area, keep customers informed of progress.
• Perform service on showers and baths safely and effectively.
• Review completion with customers and obtain required signatures; leave site clean and safe.

Skills

Attention to detail

Residential remodeling

Carpentry

Customer service

Valid Driver’s License

Job description

West Shore Home is seeking a Service Technician to join our Boston team, serving Wilmington, MA. You will perform essential service work on home installations, collaborating with Installers, Trainers, and Operations staff to deliver quality results.

You will bring attention to detail, experience in remodeling or carpentry, and a customer-focused approach. A valid driver's license and smartphone access to company systems are required for daily field work.