Home Network Install & Service Tech

Comcast Resume; Washington (District of Columbia); On-site; USD 21,000 - 29,000; Full time

Job summary

Comcast is seeking an entry-level broadband installer to perform residential installations and troubleshoot voice, video and data services in customer homes. The role requires adherence to safety standards and the ability to work with minimal supervision as you progress.

You will install and troubleshoot services, manage customer expectations, and document work using digital tools. Comprehensive benefits start on Day 1, with opportunities for bonuses and career advancement within a dynamic,

Qualifications

• High school diploma or GED required.
• Able to work flexible shifts including nights/weekends.
• Safe work practices and customer service skills.

Responsibilities

• Install residential broadband and troubleshoot service per procedures.
• Diagnose and resolve issues from network to customer equipment.
• Educate customers on products and manage expectations.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer Focus

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast is seeking an entry-level broadband installer to perform residential installations and troubleshoot voice, video and data services in customer homes. The role requires adherence to safety standards and the ability to work with minimal supervision as you progress.

You will install and troubleshoot services, manage customer expectations, and document work using digital tools. Comprehensive benefits start on Day 1, with opportunities for bonuses and career advancement within a dynamic,