Home Medical Equipment Setup & Delivery Technician

Quipt Home Medical, Corp.; Lee's Summit (MO); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability

Long Term Disability

Life Insurance

Generous PTO

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical is seeking a Patient Service Technician to deliver, set up and pick up DME and respiratory equipment for home care patients. The PST serves as the company’s face to customers, so outstanding customer service is essential.

Responsibilities include safe delivery, patient instruction on equipment use, inventory handling, and coordinating with dispatch and clinical staff to address patient needs. A clean driving record and prior HME/DME experience are preferred.

Qualifications

• High School diploma or equivalent required
• Excellent customer relations, communication and teaching skills
• Excellent driving record
• Two years of HME/DME experience
• Delivery and stockroom experience

Responsibilities

• Deliver, set up and pick up DME equipment to home care patients and commercial accounts within a prescribed and assigned geographical area.
• Organize and load product for delivery.
• Complete deliveries, new patient set ups and equipment returns efficiently and safely per company and regulatory guidelines.
• Call customer if unable to deliver or pickup on time
• Provide patient instruction and education on equipment use
• Coordinate with dispatch and clinical staff to address patient needs

Skills

Customer service

Communication skills

Teaching skills

Driving record

Education

High School diploma or equivalent

Tools

Computer skills

Job description

Quipt Home Medical is seeking a Patient Service Technician to deliver, set up and pick up DME and respiratory equipment for home care patients. The PST serves as the company’s face to customers, so outstanding customer service is essential.

Responsibilities include safe delivery, patient instruction on equipment use, inventory handling, and coordinating with dispatch and clinical staff to address patient needs. A clean driving record and prior HME/DME experience are preferred.