Home Maintenance Service Technician

ZipRecruiter; Spring Hill (TN); On-site; Full time

Job summary

A trusted home repair service provider in Spring Hill seeks a Home Maintenance Service Technician. This full-time role offers a competitive hourly wage, opportunities for growth, and a supportive work environment. Join a team that values professionalism and client service, with predictable hours and a focus on quality work.

Benefits

Gas card with monthly fuel allowance

Home Depot discounts

Holiday pay

401(k) plan eligibility after 12 months

Qualifications

• Minimum of 10 years of verifiable experience in home repairs and client service.
• Proficiency with computers and smartphones.

Responsibilities

• Ensure every client feels valued and receives an exceptional experience.
• Assess client homes for maintenance, repair, and replacement needs.

Skills

Communication

Leadership

Problem Solving

Organizational Skills

Time Management

Attention to Detail

Job description

Home Maintenance Service Technician

The Honey Do Service, Inc. is a trusted home repair and improvement service provider serving Spring Hill, Thompsons Station, Franklin, Brentwood, College Grove, and Columbia. We are committed to quality, professionalism, and client service, and we seek team members who value a workplace culture that promotes opportunity for all to succeed, grow, and contribute.

The Home Maintenance Service Technician is a full-time, hourly position starting at up to $28/hour, with a wage review at 60 days. There are opportunities to earn more based on KPIs and performance reviews. The compensation package includes a gas card with monthly fuel allowance, Home Depot discounts, and holiday pay. Eligibility for a company vehicle and benefits begins at 60 days, and 401(k) plan eligibility is after 12 months.

Why Join Our Team?

• No long hours; schedule is Monday-Friday, 7:30 AM-4:30 PM, with no weekends or overnight travel.
• Reliable, steady income with consistent weekly pay.
• Work-life balance with predictable hours, allowing time for family and personal activities.
• Opportunities for professional growth, skill development, and career advancement.

Job assignments are typically scheduled one to two weeks in advance.

Skills Needed for Success

• Minimum of 10 years of verifiable experience in home repairs and client service.
• Effective communication skills with team members, management, and clients.
• Strong self-direction, leadership, and client relationship skills.
• Reliable work ethic, punctuality, cleanliness, and professionalism.
• Excellent interpersonal, public speaking, written, and verbal communication skills.
• Strong decision-making and problem-solving abilities.
• Proficiency with computers and smartphones, with maturity to use these tools appropriately.
• Excellent organizational and time management skills.
• Attention to detail and high standards of quality and cleanliness.
• Motivation for continuous learning and skill improvement.
• Ability to mentor others in trade skills.
• Positive relations with clients, co-workers, and management.

Tactical Work

• Ensure every client feels valued and receives an exceptional experience.
• Identify opportunities for additional business while completing quality work.
• Assess client homes for maintenance, repair, and replacement needs, providing options.
• Perform tests and quality checks, documenting all work.
• Leave clients' homes better than found.
• Mentor Service Technicians and Apprentices on trade skills.

Position Specific

• Represent the company professionally in appearance, punctuality, and experience.
• Act as the main contact with clients and management.
• Lead client projects as assigned, following company standards and checklists.
• Conduct client walkthroughs and document work with photos.
• Communicate clearly with clients to facilitate informed decisions.
• Ensure organization, efficiency, and completion of tasks.
• Maintain tools and equipment in good condition.
• Attend safety and company meetings, and understand all policies and procedures.