Director of Property Management - SFR

Marketplace Homes; Southfield (MI); Hybride; USD 80 000 - 100 000; Plein temps

Résumé du poste

Marketplace Homes in Southfield, MI is seeking a Director of Property Management - SFR to lead and oversee a team of property managers responsible for the end-to-end management of single-family rental properties. This senior role focuses on efficiency, KPI achievement, and regulatory compliance.

The position is full-time and hybrid, requiring in-office days 3x per week in Southfield. You will coordinate interdepartmental efforts and ensure high standards in operations and service delivery.

Qualifications

• Bachelor's degree required in related field.
• 3–5 years of related experience.
• PMP/CAPM or comparable certification desirable.

Responsabilités

• Oversees a team of property managers to ensure tasks are completed on time and to specifications.
• Directs department activities to maintain efficiency and compliance with policies.
• Ensures regulatory compliance and maintains SOPs for the property management department.
• Acts as liaison between property managers and VP of Operations.
• Oversees maintenance of residential properties under management or contract.

Connaissances

Verbal communication

Written communication

Interpersonal skills

Leadership

Supervisory skills

Microsoft Office proficiency

BI reporting knowledge

Formation

Bachelor's degree in Business Administration, Real Estate, Finance

Outils

Microsoft Office Suite

BI reporting tools

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Property Management - SFR

Full Time Senior Management Southfield, MI, Southfield, MI, US

Salary Range: $80,000.00 To $100,000.00 Annually

Marketplace Homes was created to demystify, declutter, and unleash the power of real estate for everyone. In a complex industry, it is our mission to make it simple to buy a home, sell a home, rent, invest, and manage your properties, or even your entire portfolio.Through our advanced systems and networks, our Property Management team acquires, rehabs, markets, fills, and manages single-family homes across the country. The scope and scale of these operations make a strong Property Management team an integral part of our success.

Supervisory Responsibilities:

• Oversees a team of property managers to ensure assignments are completed on time and to specifications.
• Delegates work and assignments to team members based on expertise, work experience, and time constraints.
• Assist and enable team members to work independently by providing regular guidance and training.

Duties/Responsibilities:

• Leads an interdepartmental team to complete tasks on time, to specifications, and with accuracy and efficiency.
• Directs department activities and functions to maintain efficiency and compliance with company policies.
• Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
• Acts as the liaison between property managers and the Vice President of Operations.
• Work to maintain an up-to-date set of SOP's and policies within the property management department.
• Oversight over the general management, improvement, and maintenance of residential properties under management or contract.
• Collects fees, including those for monthly assessments, rentals, deposits, insurance, taxes, or other operating expenses.
• Describes and imposes guidelines, rules, and regulations to team members.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong supervisory and leadership skills, with ability to train others.
• General understanding of the materials, methods, and tools used to construct and repair buildings and infrastructure of properties.
• Understanding of laws, guidelines, and best practices of property management.
• Proficient with Microsoft Office Suite or related software.
• Experience utilizing Business Intelligence and property management reporting to manage a team to specific KPI's
• Knowledge of all key parts of maintenance and renovations for single family homes.
• Ability to troubleshoot complex SFR home maintenance issues

Education and Experience:

• College degree in Business Administration, Accounting, Real Estate, Finance, or related field required.
• Three to five years of related experience required.
• PMP, CAPM, and/or comparable project management certifications highly desirable

This role is hybrid, with required in-office days 3x a week in Southfield, Michigan.