Home Improvement Solutions Advisor

Lowe's; Frederick (MD); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Health benefits

Tuition assistance

401(k) match

Associate Discount

Track to the Trades

Job summary

Lowe's in the United States is seeking a Sales Specialist to greet customers, assess project needs, and guide them to the right products and services. You will become the product expert, explaining specifications, features, promotions, and financing options to close a sale.

You will be actively moving through the store, assisting customers, and supporting department teams across appliances, cabinets, flooring, nursery, millwork, plumbing, tools, or windows.

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months Lowe’s retail experience.
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to Read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer service

Sales experience

Communication

Goal-oriented

Education

High School Diploma or GED

Job description

Lowe's in the United States is seeking a Sales Specialist to greet customers, assess project needs, and guide them to the right products and services. You will become the product expert, explaining specifications, features, promotions, and financing options to close a sale.

You will be actively moving through the store, assisting customers, and supporting department teams across appliances, cabinets, flooring, nursery, millwork, plumbing, tools, or windows.