Home Improvement Customer Service Specialist

Lowe's Home Centers, LLC; Thomasville (GA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Thomasville, GA to welcome customers and help them find the right home improvement products and services. You will listen to customers, answer questions, and ensure a positive shopping experience.

This role offers part-time scheduling, growth opportunities, and access to benefits such as health insurance, tuition assistance, a 401(k) with company matching, and an associate discount.

Qualifications

• 6 months computer experience (inputting, accessing, modifying, or outputting information).
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic.
• Able to stand for extended periods and perform duties as required.
• Minimally lift 25 lbs unassisted or with accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer use

Retail technology

Reading/writing/arithmetic

Physical stamina

Lifting up to 25 lbs

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Thomasville, GA to welcome customers and help them find the right home improvement products and services. You will listen to customers, answer questions, and ensure a positive shopping experience.

This role offers part-time scheduling, growth opportunities, and access to benefits such as health insurance, tuition assistance, a 401(k) with company matching, and an associate discount.