Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Saint Joseph (MO); On-site; USD 15,000 - 20,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Customer Service Associate role offers opportunities to assist customers with home improvement needs, locate products, and ensure a positive shopping experience. You will join a team in a fast-paced retail environment, participating in department-specific tasks and cross-training to broaden skills.

The position emphasizes customer interaction, reliability, and the ability to handle merchandise efficiently, with supporting benefits and growth options at Lowe's.

Qualifications

• 6 months experience using a computer or similar device.
• 6 months experience with common retail technology (smartphones/tablets).
• Ability to perform basic arithmetic in daily tasks.
• Ability to stand or sit for extended periods.
• Ability to lift 25 lbs or more with/without assistance.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate and select merchandise.
• Stock replenishment and shelf maintenance.
• Process orders and deliveries accurately.
• Cross-train in other store areas to support service.
• Prepare department products as needed (e.g., paint, pipes, wood, drywall).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer literacy

Retail tech experience

Basic math

Physical stamina

Lifting ability

Job description

Lowe's Customer Service Associate role offers opportunities to assist customers with home improvement needs, locate products, and ensure a positive shopping experience. You will join a team in a fast-paced retail environment, participating in department-specific tasks and cross-training to broaden skills.

The position emphasizes customer interaction, reliability, and the ability to handle merchandise efficiently, with supporting benefits and growth options at Lowe's.