Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Paducah (KY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount 10%

Job summary

Lowe’s Companies, Inc. is hiring a part-time Customer Service Associate in Paducah, KY. You will greet customers, help them find products, and provide friendly, professional service throughout the store.

The role includes stocking, processing orders, and cross-training in other departments to enhance customer satisfaction. Ideal candidates have basic computer and retail tech experience, along with strong communication, math, and physical stamina. Bilingual abilities are a plus.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail technology experience

Basic math

Physical stamina

Bilingual abilities

Customer service experience

Job description

Lowe’s Companies, Inc. is hiring a part-time Customer Service Associate in Paducah, KY. You will greet customers, help them find products, and provide friendly, professional service throughout the store.

The role includes stocking, processing orders, and cross-training in other departments to enhance customer satisfaction. Ideal candidates have basic computer and retail tech experience, along with strong communication, math, and physical stamina. Bilingual abilities are a plus.