Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Meridian (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's in Meridian, MS is seeking a part-time Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will work across departments as needed, assist with locating items, answer questions, and process orders to meet customer expectations.

This role emphasizes friendly service, reliability, and teamwork in a dynamic retail environment, with opportunities for growth and development within Lowe's.

Qualifications

• 6 months computer experience.
• 6 months experience with common retail tech (phones/tablets).
• Reading, writing and basic arithmetic.
• Able to stand/sit for long periods and perform duties.
• Minimally lift 25lbs unassisted or more with accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise and replenish shelves.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-functionally train in other areas of the store to help deliver the best service.
• Prepare merchandise in your department based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Basic computer skills

Retail technology experience

Basic math

Stamina & lifting ability

Heavy lifting up to 75 lbs

Tools

Smartphones & tablets

Job description

Lowe's in Meridian, MS is seeking a part-time Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will work across departments as needed, assist with locating items, answer questions, and process orders to meet customer expectations.

This role emphasizes friendly service, reliability, and teamwork in a dynamic retail environment, with opportunities for growth and development within Lowe's.