Home Improvement Customer Service Pro - Part-Time

Lowe's Home Centers, LLC; Savannah (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Savannah, GA is seeking a Customer Service Associate to welcome customers, answer questions, and help them find the right home improvement products with a friendly, professional approach.

This part-time role offers varied duties across departments such as Appliances, Hardware, and Tools, with opportunities to learn and grow. Benefits include health insurance options, tuition assistance, a company-matching 401(k), and an associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Tools

Smartphones and tablets

Job description

Lowe's Home Centers, LLC in Savannah, GA is seeking a Customer Service Associate to welcome customers, answer questions, and help them find the right home improvement products with a friendly, professional approach.

This part-time role offers varied duties across departments such as Appliances, Hardware, and Tools, with opportunities to learn and grow. Benefits include health insurance options, tuition assistance, a company-matching 401(k), and an associate discount.