Home Improvement Customer Service Pro | Flexible Schedule

Lowe's Home Centers, LLC; Concord (NC); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) with match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience at our Concord, NC store. You will assist with locating merchandise, processing orders, and shipping coordination while upholding store standards and safety guidelines.

The role offers part-time options, opportunities for growth, and access to Lowe's benefits programs for eligible associates.

Qualifications

• 6 months of computer experience including data entry and information retrieval.
• 6 months using common retail tech such as smartphones and tablets.
• Reading, writing and basic arithmetic.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Greet customers and provide friendly and professional service.
• Help customers locate and handle merchandise.
• Replenish stock and keep shelves tidy.
• Process orders and deliveries accurately to ensure on-time receipt of merchandise.
• Cross-train in other store areas to support customer service.
• Assist in department merchandise prep (e.g., tinting paint, cutting pipes).
• Guide customers through shopping or checkout.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Tools

POS systems

Smartphone

Tablet

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience at our Concord, NC store. You will assist with locating merchandise, processing orders, and shipping coordination while upholding store standards and safety guidelines.

The role offers part-time options, opportunities for growth, and access to Lowe's benefits programs for eligible associates.