Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Chillicothe (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate in Ohio. You will welcome customers, help them find products, and ensure their needs are met throughout their shopping experience in a dynamic store environment.

Responsibilities include assisting with merchandise location, stocking, processing orders, and occasional cross-training in other departments. The role emphasizes friendly customer service and teamwork within the Lowe's store setting.

Qualifications

• 6 months experience using a computer for inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's and provide friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other areas to help deliver the best customer service.
• Prepare department merchandise per customer needs (e.g., tint/paint, cut materials).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail technology experience

Arithmetic skills

Stamina & lifting

Lifting 25 lbs

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate in Ohio. You will welcome customers, help them find products, and ensure their needs are met throughout their shopping experience in a dynamic store environment.

Responsibilities include assisting with merchandise location, stocking, processing orders, and occasional cross-training in other departments. The role emphasizes friendly customer service and teamwork within the Lowe's store setting.