Home Improvement Customer Service Advisor

Lowe's Companies, Inc.; City of Watertown (NY); Sur place; USD 14 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Résumé du poste

Lowe's Companies, Inc. in Watertown, NY is seeking a Customer Service Associate to welcome customers and help them locate products while delivering friendly, practical support throughout their shopping experience.

The role includes assisting across departments, answering questions, stocking shelves, processing orders and deliveries, and working in a fast-paced retail environment. Eligible associates enjoy health insurance, tuition assistance, a 401(k) match, and an associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Computer experience

Retail tech

Arithmetic basics

Standing ability

Lifting 25 lbs

Description du poste

Lowe's Companies, Inc. in Watertown, NY is seeking a Customer Service Associate to welcome customers and help them locate products while delivering friendly, practical support throughout their shopping experience.

The role includes assisting across departments, answering questions, stocking shelves, processing orders and deliveries, and working in a fast-paced retail environment. Eligible associates enjoy health insurance, tuition assistance, a 401(k) match, and an associate discount.