Home Improvement Customer Advisor

Lowe's Companies, Inc.; Monett (MO); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee/S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience across departments. You will interact with customers throughout the day, assist with locating merchandise, and handle daily tasks to meet customer needs.

Responsibilities include stocking, processing orders and deliveries, and cross-training in other areas to maintain high service standards. Part-time options and flexible schedules may be available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication skills

Bilingual (preferred)

Adaptability

Tools

POS systems

Mobile devices (smartphones/tablets)

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience across departments. You will interact with customers throughout the day, assist with locating merchandise, and handle daily tasks to meet customer needs.

Responsibilities include stocking, processing orders and deliveries, and cross-training in other areas to maintain high service standards. Part-time options and flexible schedules may be available.