Home Health Team Assistant

OSF Saint Francis Medical Center; Peoria (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

OSF HealthCare is seeking a Team Assistant to provide non-clinical support across Care Services in Peoria. The role involves managing agency referrals, updating electronic medical records, and aiding in communication for care delivery. Candidates should have a strong background in office clerical settings or customer service, along with excellent interpersonal skills.

Qualifications

• One year in an office clerical setting or customer service environment.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving skills.

Responsibilities

• Provides non-clinical support to team members in patient care.
• Manages agency referrals and ensures information availability.
• Updates the EMR and coordinates access to care.

Skills

Interpersonal skills

Communication skills

Analytical skills

Problem solving

Detail-oriented

Microsoft software proficiency

Education

High School Diploma/GED

Job description

Job Description

Total Rewards

"Your life - our Mission"

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $18.80 - $22.12/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

Overview

This job is located in Peoria,IL

Monday-Friday 8am-4:30pm, rotating weekends and Holidays

POSITION SUMMARY: The Team Assistant provides non-clinical support to regional team members in their delivery of care to patients, across all Care Services. The Team Assistant is responsible for managing agency referrals and helping to ensure all necessary information is available prior to the patient visit, manages work queues and performs other non-clinical, pre-coding activities. Updates the EMR and coordinates access to care (i.e. initial visits, ongoing visits and others, as directed). The Assistant is also responsible for monitoring reports and providing timely communication to support regional leadership and employees in the field.

Qualifications

REQUIRED QUALIFICATIONS: Education: High School Diploma/ GED Experience: One year in an office clerical setting or customer service environment. Licensure/ Certification: N/A Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.

PREFERRED QUALIFICATIONS: Education: N/A Experience: Three years in an office clerical setting or customer service environment. Direct experience in medical setting. Licensure/ Certification: N/A Other Skills/ Knowledge: Knowledge of medical terminology.

OSF HealthCare is an Equal Opportunity Employer.