Home Health Support Assistant

BrightSpring Health Services; Charleston, Northern (WV, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision

Disability insurance

Life insurance

Tuition reimbursement

Paid time off

401(k)

FSA

Employee Assistance Program

Employee discounts

Job summary

Adoration Health, affiliated with BrightSpring Health Services, seeks a Home Health Support Assistant to provide essential clerical support and patient care in a home health setting. Tasks include handling calls, maintaining records, and assisting with supplies and billing-related lab requests.

The role emphasizes strong interpersonal and communication skills, the ability to manage multiple tasks, and a positive, patient-centered approach to home-based care.

Qualifications

• High school diploma or equivalent.
• One year of clerical/office responsibilities.
• Proficiency with Word, Excel and Outlook.
• Excellent customer service skills.
• Knowledge of medical terminology is a plus.

Responsibilities

• Assist with clerical and administrative tasks for home health operations.
• Respond to incoming calls and manage paper flow and patient records.
• Maintain patient records and process release of records; manage supplies.

Skills

Interpersonal skills

Verbal and written communication

Multitasking

Analytical/problem-solving

Tech aptitude

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Outlook

Job description

Our Company

Adoration Health

Overview

Adoration Health is seeking a Home Health Support Assistant to join our team. This position is a great opportunity to grow your skillset while providing essential one-on-one care to individuals in the home care setting. Join our team of dedicated Home Health Support Assistants today to begin helping people live their best life.

Adoration Health’s comprehensive benefits include:

• Medical, dental and vision
• Short- and long-term disability
• Life insurance
• Tuition reimbursement and discounts
• Paid time off
• 401(k) retirement savings plan
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Employee discounts

Responsibilities

The Home Health Support Assistant, under the direction of the Branch Manager and/or Administrator, assists with the clerical and administrative support components of the home health and private duty operations and patient care processes, which includes responding to incoming calls, managing paper flow, maintenance of patients’ records, processing requests for release of patients’ records, procuring and stocking/dispensing medical and office supplies and equipment, maintenance of lab requests for billing purposes, duplicating and distributing interoffice forms, managing distribution of interoffice correspondence, registering patients into and maintaining the tele-monitor program (if applicable), and performing other duties as directed by the Branch Manager and/or Administrator.

Qualifications

Education and Experience Requirements:

• High school diploma or equivalent
• One year of clerical/office responsibilities
• Working knowledge of Microsoft Word, Excel and Outlook
• Excellent customer service skills
• Knowledge of medical terminology, a plus

Competency, Skills and Abilities

• Strong interpersonal skills
• Excellent verbal and written communication skills
• Ability to prioritize tasks and manage multiple projects
• Strong analytical and problem-solving skills
• Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.

Additional Job Information

LUNA