Patient Services Coordinator - Home Health

BrightSpring Health Services; Jeffersonville (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

Tuition Discounts

401(k) with match

Mileage Reimbursement

Generous PTO

Job summary

Adoration Health, an affiliate of BrightSpring Health Services, is seeking a Patient Services Coordinator to join our Jeffersonville, IN team. The role is full-time, in-office, supporting front desk and patient services activities.

You will greet visitors, answer calls, manage messages, and handle mail while ensuring smooth office operations and excellent patient interactions. This position requires healthcare admin experience and strong communication skills.

Qualifications

• High school graduate or GED.
• Minimum of two years of administrative experience in a healthcare environment, preferably in home health and/or hospice.
• Proficient in Microsoft Office with the ability to learn industry-specific software applications.

Responsibilities

• Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
• Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
• Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
• Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment remains in good working order

Skills

Healthcare admin/front desk experience

Communication skills

Microsoft Office

Independent and team work

Education

High school diploma or GED

Job description

Our Company

Adoration Health

Overview

Are you an Admin Assistant/Receptionist looking for a new opportunity? Adoration Home Health is seeking a passionate & dedicated Patient Services Coordinator to join our team inJeffersonville, IN. If you’re ready to work in a supportive, fulfilling environment where your skills and empathy truly shine,

Office Location: JeffersonvillePreferred skills: Health care admin/front desk experience

Schedule:Full-time, Monday - Friday, in office

How YOU will benefit:

• Provide 1:1 care to make a lasting impact on patients and families
• Greater work/life balance with flexible scheduling options
• Less time on your feet compared to other settings
• Ability to work independently while also having team support
• Job stability and regular advancement opportunities with a growing company

Benefits and Perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Mileage Reimbursement
• Generous PTO
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Responsibilities

• Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
• Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
• Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
• Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order

Qualifications

• High school graduate or GED
• Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
• Sound knowledge of the framework, organization, and function of home care including eligibility requirements
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.

Additional Job Information

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