Home Health Support Assistant

BrightSpring Health Services; Baltimore (MD); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical, dental and vision

Disability insurance

Life insurance

Tuition reimbursement and discounts

Paid time off

401(k) retirement savings plan

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Employee discounts

Job summary

Adoration Health, affiliated with BrightSpring Health Services, seeks a Home Health Support Assistant to provide essential clerical support and patient care coordination in a home health setting. You will support branch operations, manage records, and assist with supplies under the supervision of the Branch Manager.

Qualifications include a high school diploma and at least one year of clerical experience, with proficiency in Word/Excel/Outlook and strong customer service skills.

Qualifications

• High school diploma or equivalent required.
• One year of clerical/office responsibilities preferred.
• Working knowledge of Microsoft Word, Excel and Outlook.
• Excellent customer service skills.
• Knowledge of medical terminology is a plus.

Responsibilities

• Assist with clerical and administrative tasks in home health and private duty operations.
• Handle incoming calls and manage paper flow.
• Maintain patients’ records and process release requests.
• Procure and stock medical and office supplies and equipment.

Skills

Interpersonal skills

Verbal & written communication

Task prioritization

Analytical problem solving

Tech aptitude

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Our Company

Adoration Health

Overview

Adoration Health is seeking a Home Health Support Assistant to join our team. This position is a great opportunity to grow your skillset while providing essential one-on-one care to individuals in the home care setting. Join our team of dedicated Home Health Support Assistants today to begin helping people live their best life.

Adoration Health’s comprehensive benefits include:

• Medical, dental and vision
• Short- and long-term disability
• Life insurance
• Tuition reimbursement and discounts
• Paid time off
• 401(k) retirement savings plan
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Employee discounts

Responsibilities

The Home Health Support Assistant, under the direction of the Branch Manager and/or Administrator, assists with the clerical and administrative support components of the home health and private duty operations and patient care processes, which includes responding to incoming calls, managing paper flow, maintenance of patients’ records, processing requests for release of patients’ records, procuring and stocking/dispensing medical and office supplies and equipment, maintenance of lab requests for billing purposes, duplicating and distributing interoffice forms, managing distribution of interoffice correspondence, registering patients into and maintaining the tele-monitor program (if applicable), and performing other duties as directed by the Branch Manager and/or Administrator.

Qualifications

Education and Experience Requirements:

• High school diploma or equivalent
• One year of clerical/office responsibilities
• Working knowledge of Microsoft Word, Excel and Outlook
• Excellent customer service skills
• Knowledge of medical terminology, a plus

Competency, Skills and Abilities

• Strong interpersonal skills
• Excellent verbal and written communication skills
• Ability to prioritize tasks and manage multiple projects
• Strong analytical and problem-solving skills
• Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.

Salary Range

USD $28.00 - $34.00 / Hour