Home Health Referrals & Scheduling Coordinator

PathWell Health; Riverside (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

PathWell Health in Riverside, CA, is seeking a Patient Care Coordinator to manage referrals and scheduling for Medicare and non-Medicare clients under clinical supervision. This role supports referral sources and works with the team to ensure smooth transitions to home health services.

The position requires experience in home health, proficiency with EMR and Google Workspace, strong communication and attention to detail, and the ability to adapt in a fast-paced environment.

Qualifications

• Experience in the home healthcare industry preferred.
• Proficiency with Google Workspace suite and computer skills.
• Proficiency with healthcare software and electronic medical records.
• Knowledge of Medicare and Medicaid.
• Excellent written and verbal skills.
• Strong attention to detail and analytical skills.
• Ability to adapt to a rapidly changing working environment.
• Excellent interpersonal skills, and an initiative to take on new tasks.
• Education equivalent to a High school diploma, college degree preferred.
• Willingness and ability to work effectively with members of other departments.
• Ability to monitor multiple software platforms simultaneously and work in a fast-paced environment.

Responsibilities

• Intake: Serves as the first line of customer service for referral sources and clients (patients or their families).
• Receives and documents patient referrals in a referral tracker and the EMR system.
• Gathers, calls and confirms the accuracy of information to assist the clinical team in scheduling an evaluation visit.
• Coordinates with other departments for insurance verification and payer authorization as needed.
• Communicates and follows up with clinical management regarding pending admissions.
• Creates initial SOC visit, associated tasks and assigns to the appropriate clinician.
• Performs other intake-related duties as assigned.
• Patient Charts: Prepare new patient charts and upload information with the clinical team.

Skills

Google Workspace

EMR software

Attention to detail

Interpersonal skills

Communication skills

Education

High school diploma

College degree preferred

Tools

EMR system

Job description

PathWell Health in Riverside, CA, is seeking a Patient Care Coordinator to manage referrals and scheduling for Medicare and non-Medicare clients under clinical supervision. This role supports referral sources and works with the team to ensure smooth transitions to home health services.

The position requires experience in home health, proficiency with EMR and Google Workspace, strong communication and attention to detail, and the ability to adapt in a fast-paced environment.