Home Health Office Nurse: Care Coordination & Ops Lead

Safe Life Home Health Care, LLC; Lombard (IL); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Bonus opportunities

Job summary

Safe Life Home Health Care, LLC seeks a Home Health Office Nurse (RN or LPN/LVN) to join our Lombard, IL on-site team. This full-time role supports field clinicians, patients and families, and coordinates care across disciplines to keep operations running smoothly and safely.

The ideal candidate has an Illinois license, at least 2 years of home health experience, and hands-on EMR experience with Kinnser/WellSky, Medicare/home-health workflow knowledge, and strong communication and organizational

Qualifications

• Active Illinois RN or LPN/LVN license in good standing.
• Minimum 2 years of home health experience.
• Proven hands-on experience with Kinnser / WellSky EMR.
• Strong working knowledge of Medicare home health requirements and the home health workflow (referral → SOC → recert → discharge).

Responsibilities

• Coordinate patient care across disciplines (skilled nursing, PT/OT/ST, MSW, HHA) to ensure continuity, timeliness, and adherence to the Plan of Care.
• Triage incoming patient calls, clinician calls, and physician communications; assess urgency, escalate appropriately, and document outcomes.
• Manage lab orders, results review, and follow-up—communicate critical and abnormal results to the case manager and ordering physician, and ensure documentation is closed out in the EMR.
• Support clinical leadership with day-to-day clinical operations, including assisting with care plan oversight, visit utilization tracking, and follow-up on outstanding orders, signed POCs, and physician communications.
• Step in to support intake and staffing operations as needed — including processing referrals, verifying insurance and eligibility, scheduling SOC visits, and assisting the scheduling team with clinician assignments.
• Serve as a clinical resource for field staff on documentation questions, supply needs, infection control, medication reconciliation, and patient-specific concerns.
• Communicate professionally and clearly with physicians' offices, hospitals, SNFs, and other referral sources.
• Support quality and compliance initiatives, including responding to documentation gaps and assisting with chart follow-up under the direction of clinical leadership.
• Maintain accurate, timely, and HIPAA-compliant documentation in the EMR.
• Perform other clinical and operational duties as assigned to support the team.

Skills

Communication skills

Organizational skills

Time-management

Attention to detail

Team collaboration

Education

Active Illinois RN or LPN/LVN license

Tools

Kinnser / WellSky EMR

Job description

Safe Life Home Health Care, LLC seeks a Home Health Office Nurse (RN or LPN/LVN) to join our Lombard, IL on-site team. This full-time role supports field clinicians, patients and families, and coordinates care across disciplines to keep operations running smoothly and safely.

The ideal candidate has an Illinois license, at least 2 years of home health experience, and hands-on EMR experience with Kinnser/WellSky, Medicare/home-health workflow knowledge, and strong communication and organizational