Home Health Intake & Insurance Support Specialist

Rotech Healthcare; Webster (TX); In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to join our team. You’ll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and coordination of durable medical equipment and respiratory services.

The role requires strong communication, ability to multitask, and timely problem solving in a fast-paced home healthcare setting. Experience in medical billing or insurance verification is preferred.

Competenze

• High school diploma or GED preferred.
• Experience in home healthcare, medical billing, or patient intake preferred.
• Familiarity with insurance verification and reimbursement practices.

Mansioni

• Assist with patient intake and verify insurance coverage.
• Coordinate documentation and service setup for equipment.
• Maintain organized records and referral logs.

Conoscenze

Customer service

Insurance verification

Medical terminology

Communication

Time management

Multitasking

Formazione

High school diploma or GED

Strumenti

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to join our team. You’ll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and coordination of durable medical equipment and respiratory services.

The role requires strong communication, ability to multitask, and timely problem solving in a fast-paced home healthcare setting. Experience in medical billing or insurance verification is preferred.