Home Health Coordinator

Brookdale; Farmington Hills (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

A home health care agency is seeking a Home Health Coordinator in Farmington Hills, MI. This role involves marketing services to referral sources, building relationships, and ensuring seamless communication with healthcare providers. The ideal candidate will possess strong marketing and sales experience in Home Care and excellent interpersonal skills. A high school diploma is required, and two years of college is preferred. Join a reputable agency dedicated to enriching lives every day.

Qualifications

• Two years of college preferred.
• Medical knowledge/background preferred.
• Ability to communicate in English.

Responsibilities

• Identify and call referral sources for home health care services.
• Prepare and present marketing presentations to referral sources.
• Serve as a liaison between the Company and referral sources.
• Educate referral sources about home health care services.
• Communicate frequently with referral sources to meet expectations.

Skills

Marketing or sales Home Care experience

Excellent communication skills

Excellent interpersonal skills

Solid computer skills

Analytical problem-solving

Detail-oriented

Education

High school diploma

Two years college preferred

Job description

Brookdale HomeHealthis a Medicare certified agency providing home healthcare services. We take pride in our strong reputation for furnishing the high quality skilled nursing, rehabilitation and related services that our patients and their families and physicians expect and deserve. We enrich lives every day.

Brookdale. Bringing new life to senior living.

Job Description

Our Home Health Coordinator's are responsible for identifying and/or calling on referral sources, current or potential, to market the Company’s home health care services.

We are looking for a professional witha current book of business inthe Southeast Michigan and surrounding area's, Home Health Sales experience and background is a must.

• Demonstrate professional conduct and ethics according to organization policies and procedures.
• Able to work cooperatively as a member of a team.
• Establish relationships with referral sources such as physicians, hospitals, long-term care facilities and assisted living facilities.
• Referral source lists are governed by Company and revised with approval of Division Vice President or other designee.
• Apprise the Administrator/General Manager or Sales Manager on a predetermined basis of scheduled presentations.
• Prepare and present presentations of Company’s various home care services to referral sources and follow-up with the referral sources.
• Educate referral sources on the components of home health care services and explain the interrelation of each of the services to the specific referral sources.
• Serve as a liaison between the Company and physicians, hospitals, long-term care facilities, assisted living facilities and all other referral sources to identify healthcare needs and assist in meeting those needs through the Company’s various product lines.
• Communicate frequently with each referral source to ensure that the expectations of the referral source and the needs of the patients are being met.
• Assist in identifying and resolving any issue, dissatisfaction or problem that the referral source is experiencing with the Company’s various services.
• Evaluate continually the Company’s marketing strategies and advise management on effective strategies and suggest any changes.
• Serve as the Company’s representative in the community to promote a positive image of the Company and to promote interest in the Company’s various home health services.
• Work closely with Company staff to coordinate necessary services for patients and to promote communication between staff and the referral source.
• Prescreen patients (when possible) referred by physicians, hospitals, long-term care facilities and assisted living facilities for home health needs, eligibility and status, when referral is contemporaneous with discharge.
• Serve as a liaison between hospital and nursing facility discharge planners by visiting patients, as requested, to ensure a smooth transition to the patient’s home.
• Maintain knowledge of agency policies and procedures and Medicare regulations applicable to home health care.
• Deliver plans of care to physician’s offices for signature (as appropriate) and ensure timely return of such plans.
• Participate in company-sponsored programs and meetings.
• Performs other duties as assigned by the Administrator/General Manager, Sales Manager or other appropriate supervisory personnel.

Qualifications

• High school diploma
• Two years college preferred
• Marketing or sales Home Care experience essential
• Medical Knowledge/Background preferred
• Solid computer skills preferred
• Excellent analytical, problem-solving and decision-making skills
• Excellent organization skills and detail-oriented
• Excellent communication skills
• Excellent interpersonal skills
• Multi-tasked and flexible
• Self-directed and able to work autonomously with minimal supervision
• Ability to communicate in English

Additional Information

All your information will be kept confidential according to EEO guidelines. Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place