Home Health and Hospice Liaison

Pathways Healthcare; Concord (MA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Mileage reimbursement

3 weeks PTO annually accrued and 1week

Paid Federal Holidays (8 observed)

401(k) Retirement Plan with employer/2

Health insurance

Dental

Vision

Life insurance

Short-term disability

Flexible Spending Accounts (FSA)

Professional Development & Training

Employee Assistance & Benefits Support

Voluntary Benefits

Job summary

Pathways Healthcare is a leading home health and hospice organization in Massachusetts, offering AI-assisted documentation to support clinicians while focusing on patient-centered care.

Join our full-time sales team serving Stoneham, Lawrence, Concord and Worcester, with a Mon-Fri 8:30–5:00 schedule, competitive salary of $65,000 to $80,000 plus a bonus structure.

We provide generous benefits including 401(k) match, health/dental/vision, paid holidays, PTO, and mileage reimbursement.

Qualifications

• Healthcare sales experience required.
• Prior experience in home health, hospice, long-term care, or SNFs is preferred.
• Skilled at navigating sensitive conversations with empathy and professionalism.
• Exceptional communication, negotiation, and presentation skills.
• Strong time management and self-motivation; thrives with minimal supervision.
• Must be comfortable in a quota-driven, performance-based environment.
• Personal or professional experience with hospice is a plus.

Responsibilities

• Identify, evaluate, and admit eligible patients into our home health and hospice programs.
• Facilitate conversations with home care teams, patients, and families.
• Interpret clinical documentation and collaborate with providers to assess eligibility for hospice care.
• Communicate with physicians, nurses, and social workers to establish coordinated plans of care.
• Maintain strong, ongoing relationships with hospitals, nursing homes, physician practices, and discharge planners.
• Comfortable carrying and consistently meeting quota to achieve budget goals.
• Serve as a trusted consultant and educator, attending care plan meetings and in-services.
• Track referral and admission metrics to ensure performance goals are met.
• Travel in your designated service area.

Skills

Healthcare sales

Communication

Negotiation

Time management

Empathy

Self-motivation

Quota-driven environment

Job description

Pathways Healthcare is a leading, physician- and nurse practitioner-led home health and hospice organization, committed to redefining recovery through comprehensive, patient-centered care. Our innovative Medical Rehabilitation Program offers a meaningful alternative to institutional rehab, helping people heal at home, with dignity and purpose.

As one of the first home health agencies to adopt AI-assisted documentation, we're investing in tools that give our clinicians time back – saving 5 to 10 hours per week! We have made a deliberate decision not to raise our productivity expectations, so the patients and clinicians win in the end. Technology handles the paperwork and your clinical judgment stays at the center of every note!

We are proud to have ranked in Boston Globe's Top Places to Work in Massachusetts and USA Today's Best Places to Work in the United States since 2023!

Why Join Pathways?

• Work in a supportive team environment and amazing corporate culture.
• Impact patients' lives directly by providing in-home care.
• Opportunities for continued growth and professional development.
• Service Area: Stoneham, Lawrence, Concord and Worcester areas.
• Job Type: Full time
• Schedule: Monday - Friday (8:30-5:00pm)
• Salary Range: $65,000-$80,000
• Additional Pay: Bonus Structure

Responsibilitie s:

• Identify, evaluate, and admit eligible patients into our home health and hospice programs.
• Facilitate conversations with home care teams, patients, and families.
• Interpret clinical documentation and collaborate with providers to assess eligibility for hospice care.
• Communicate with physicians, nurses, and social workers to establish coordinated plans of care.
• Maintain strong, ongoing relationships with hospitals, nursing homes, physician practices, and discharge planners.
• Comfortable carrying and consistently meeting quota to achieve budget goals.
• Serve as a trusted consultant and educator, attending care plan meetings and in-services.
• Track referral and admission metrics to ensure performance goals are met.
• Travel in your designated service area.

Qualifications:

• Healthcare sales experience required.
• Prior experience in home health, hospice, long-term care, or SNFs is preferred.
• Skilled at navigating sensitive conversations with empathy and professionalism.
• Exceptional communication, negotiation, and presentation skills.
• Strong time management and self-motivation;thrives with minimal supervision.
• Must be comfortable in aquota-driven, performance-based environment.
• Personal or professional experience with hospice is a plus.
• Competitive Bonus Structure
• Mileage Reimbursement
• 3 weeks PTO annually accrued and 1 week paid sick time!
• Paid Federal Holidays (8 observed annually)
• 401(k) Retirement Plan with employer match
• Blue Cross Blue Shield Medical (Choice of HMO/PPO), Dental, Principal Vision and Life insurance
• 100% company-paid short-term disability coverage
• Flexible Spending Accounts (FSA): Pre-tax accounts available for healthcare and dependent care expenses
• Professional Development & Training Opportunities
• Employee Assistance & Benefits Support through Bennie
• Voluntary Benefits including supplemental life, accident, and disability insurance

Pathways Healthcare is committed to providing exceptional care to our patients and fostering a positive work environment for our team members. If you're passionate about making a difference in people's lives and possess the required qualifications, we encourage you to apply for this exciting opportunity!