Home Health and Hospice Community Liaison Marketing

Applied Palliative and Hospice Services,Inc.; Rancho Cordova (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

A prominent company in hospice care is seeking a Marketing Manager responsible for managing marketing operations and strategies. The ideal candidate will possess a Bachelor's degree in Marketing or Business Administration with at least three years of experience in healthcare marketing management. This role involves building relationships with referral sources, community engagement, and aggressive marketing to meet organizational goals.

Benefits

401(k)

Bonus based on performance

Dental insurance

Health insurance

Qualifications

• Minimum 3 years experience in health care marketing management, preferably in hospice care operations.
• Ability to market aggressively and deal tactfully with customers and the community.
• Knowledge of corporate business management.

Responsibilities

• Directs all daily marketing operations and implements marketing initiatives.
• Negotiates service contracts with managed care organizations and ensures maximum third party reimbursement.
• Builds and monitors community perceptions of Applied Palliative and Hospice Services.

Skills

Supervisory skills

Negotiation skills

Public relations skills

Communication skills

Education

Bachelor’s degree in Marketing or Business Administration

Master’s Degree preferred

Job description

Benefits:

401(k)

Bonus based on performance

Dental insurance

Health insurance

JOB DESCRIPTION SUMMARY

Responsible for managing all aspects of organization marketing including managing the members of the marketing team, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Directs all daily marketing operations including providing direct oversight of the establishment and implementation of marketing initiatives.
2. Assures that staff understand and adheres to all laws, statutes and regulations regarding anti-kickback, lawful marketing activities (gifts and services), patient solicitation, and accurate marketing materials.
3. Ensures maximum third party reimbursement through effective negotiation of service contracts with managed care organizations, government agencies, and other payers.
4. Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations.
5. Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections.
6. Employs marketing and promotional initiatives to achieve budgetary volume projections.
7. Establishes and maintains positive working relationships with current and potential referral and payer sources.
8. Negotiates service pricing with insurance Case Managers and other payers within established financial and credit parameters.
9. Recruits, selects, orients, and directly manages members of the marketing team.
10. Builds and monitors community, customer, payer and patient perceptions of Applied Palliative and Hospice Services as a high quality provider of services.
11. Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs.
12. Maintains comprehensive working knowledge of Applied Palliative and Hospice Services markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning.
13. Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel.
14. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Applied Palliative and Hospice Services
15. Monitors and reports cost effectiveness of marketing efforts. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

POSITION QUALIFICATIONS

1. Bachelor’s degree in Marketing, Business Administration, or related field, Master’s Degree preferred.
2. At least three years experience in health care marketing management preferably in hospice care operations.
3. Demonstrated ability to supervise and direct professional and administrative personnel.
4. Ability to market aggressively and deal tactfully with customers and the community.
5. Knowledge of corporate business management.
6. Demonstrates good communications skills, negotiation skills, and public relations skills.
7. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.