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A leading healthcare services provider seeks a Bilingual Community Engagement Specialist to manage outreach and engagement with program members. Your role involves educating partners, enrolling individuals, and ensuring effective communication, all while adapting to a changing environment. This position offers a competitive salary, comprehensive benefits, and opportunities for career growth.
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $25/hour depending on experience
- Comprehensive health, vision, and dental insurance
- Employer-sponsored 401k plan
- Flexible vacation policy – take the time you need to recharge
- Monthly $100 work-from-home expense stipend for your WFH days
- Opportunity for rapid career progression with plenty of room for personal growth
What to Expect (Job Responsibilities):
- Identify, outreach, engage, and enroll individuals into the program virtually and in-person at partner locations
- Listen openly to eligible members and adopt a “it’s not my fault but it is my problem” attitude in all communications
- Educate partners on services and link eligible members to the Enhanced Care Management program
- Explain services and benefits of Enhanced Care Management, addressing potential hesitations or distrust
- Manage the end-to-end enrollment funnel, ensuring effective communication and timely updates on progress
What is Required (Qualifications):
- Must be physically located in California
- 1+ year of experience working in a metric or quota-driven environment
- 1+ year of experience in cold calling
- Bilingual (English/Spanish) with excellent communication skills
- A valid driver’s license and auto liability insurance
How to Stand Out (Preferred Qualifications):
- Experience with high-volume outreach and engagement campaigns
- Strong listening skills and ability to read people’s emotions
- Reliability and comfort in an ever-changing environment
#HealthcareServices #CommunityEngagement #CareerOpportunity #CompetitivePay #BilingualSkills
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