Home Health Account Executive

Sr Companies; Orange Park (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Sr Companies seeks an Account Executive to coordinate marketing and community outreach for the agency. You will contact physicians, physician groups, community associations, senior groups, ethnic clubs, and churches to communicate the agency's mission and services.

You will also handle referral intake, mentor branch staff on communication best practices, and support program enrollment across our service areas.

Qualifications

• High school graduate or GED preferred.
• Read, write, speak and understand English as needed for the job.
• Typing and organizational abilities required.
• Medical background, staffing, and home health care experience preferred.
• Knowledge of medical terminology preferred.
• Able to work independently with good judgment.
• Accurate and detail oriented; strong customer service.

Responsibilities

• Demonstrates the “Golden Rule” of treating others the way we wish to be treated in all actions and communications.
• Performs work under the supervision of the agency management.
• Answers questions to referring sources and potential clients regarding the home health agency scope of services.
• Follows up each referral to ensure proper coordination of home health care services.
• Completes a referral form accurately with client’s history and provides the home health agency an initial Physician orders.
• Attends appropriate management/office meetings.
• Provides supervisor with a weekly schedule of marketing tasks.
• Maintains a good working relationship with all office/field staff.

Skills

Typing

Organizational skills

Medical terminology

Independent work

Customer service

Interpersonal skills

Criminal background check

Education

High school diploma or GED

Job description

Account Executive

Coordinates and performs duties of marketing and communicating the role of the Agency to the community. Includes contacting physicians and physician groups, community associations, senior groups, ethnic clubs, and churches. Completes various clerical tasks and ensures completion of a referral intake form for each patient/client referred to the nurse registry. Takes the lead in mentoring branch directors and branch employees in best practices for communication of the mission of the organization to clients and potential clients throughout our service areas.

Responsibilities

• Demonstrates the “Golden Rule” of treating others the way we wish to be treated in all actions and communications.
• Performs work under the supervision of the agency management.
• Answers questions to referring sources and potential clients regarding the home health agency scope of services.
• Follows up each referral to ensure proper coordination of home health care services.
• Completes a referral form accurately with client’s history and provides the home health agency an initial Physician orders.
• Attends appropriate management/office meetings.
• Provides supervisor with a weekly schedule of marketing tasks.
• Maintains a good working relationship with all office/field staff.

Communications

• Communicates potential risk‑management issues and reports abuse or unsafe - illegal practice as required by law.
• Willing to participate in the marketing efforts of the office and does so as assigned.
• Participates in community relations activities as directed by the Agency Management.
• Promotes the agency through positive representation and communication of its services.
• Communicates effectively with all team members.
• Retains positive, open communication with the agency management.
• Works as a positive, effective team member.
• Recommends new policies and/or changes in current policies to improve quality of patient services as well as efficiency and effectiveness of services.
• Follows all infection control and OSHA standards and all state and federal regulations.
• Is punctual and reports to work as scheduled.
• Is flexible and works cooperatively for agency needs.
• Understands the concept of continuous quality improvement.
• Applies the concepts of quality improvement to all work practices.
• Knowledgeable of the agency’s QI goals and participates as directed.

Qualifications

• High school graduate or G.E.D. Preferred.
• Read, write, speak and understand English as needed for the job.
• Skills in typing and organizational abilities.
• Preferably has medical background, staffing, and home health care experience.
• Knowledge of common medical terminology preferred.
• Able to work independently, demonstrating good judgment.
• Must be accurate and detail oriented.
• Practices good customer service skills in all working relationships.
• Desire and ability to learn.
• Strong interpersonal skills, respectful, and courteous nature.
• Absence of criminal background.

Professionalism

• Presents self professionally and positively represents the agency.
• Language, demeanor and all interactions are professional.
• Is professional in appearance – clothing, grooming (hair, nails), etc.
• Demonstrates teamwork and effective communication.

Physical Demands

• Requires ability to stand, walk, sit, talk or hear and use hands for activities such as handling equipment for up to 2/3 of the workday.
• Requires ability to push or pull, stoop, kneel, crouch or crawl as needed.
• Requires lifting and handling loads up to 25 pounds, 50 pounds, 100 pounds, and more than 100 pounds during the role.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions without compromising patient care.