Home Health Account Executive

Sr Companies; Tampa (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

First Senior Home Health Tampa is seeking an Account Executive to coordinate marketing efforts, engage physician groups, and promote the agency's services in the community.

You will handle referral intake, mentor branch directors, and ensure timely coordination of home health care referrals while upholding quality and compassionate patient care.

Qualifications

• High school graduate or G.E.D. preferred.
• Read, write, speak and understand English as needed for the job.
• Skills in typing and organizational abilities.
• Preferably has medical background, staffing, and home health care experience.
• Knowledge of common medical terminology preferred.
• Able to work independently, demonstrating good judgment.
• Must be accurate and detail oriented.
• Practices good customer service skills in all working relationships.
• Desire and ability to learn.
• Strong interpersonal skills, respectful, and courteous nature.
• Absence of criminal background.

Responsibilities

• Coordinate marketing duties and community relations for the agency.
• Handle referral intake forms for patients referred to the nurse registry.
• Mentor branch directors and staff on communication of the agency's mission.
• Answer referrals questions and coordinate home health care services.
• Attend management and office meetings and report marketing tasks.
• Maintain positive relations with office and field staff.

Skills

Typing skills

Organizational abilities

Interpersonal skills

Communication

Education

High school diploma or GED

Job description

Job Location: First Senior Home Health Tampa - Tampa, FL 33634

Title: Account Executive

Reports to: Administrator

Position Summary

Coordinates and performs duties of marketing and communicating the role of the Agency to the community. Includes physician’s and physician groups, community associations, senior groups, ethnic clubs and groups, churches. Completes various clerical tasks and ensures to complete a referral intake form for each patient/client referred to the nurse registry. Takes the lead in mentoring branch directors and branch employees in best practices for communication of the mission of the organization to clients and potential clients throughout our service areas.

Tasks

• Demonstrates the “Golden Rule” of treating others the way we wish to be treated in all actions and communications.
• Performs work under the supervision of the agency management.
• Answers questions to referring sources and potential clients regarding the home health agency scope of services.
• Able to follow-up each referral to ensure proper coordination of home health care services.
• Completes a referral form accurately with client’s history and provides the home health agency an initial physician orders.
• Attends appropriate management/office meetings.
• Provides supervisor with a weekly schedule of marketing task.
• Maintains a good working relationship with all office/field staff.

Communications

• Communicates potential risk management issues and reports abuse or unsafe - illegal practice as required by law.
• Willing to participate in the marketing efforts of the office and does so as assigned.
• Participates in community relations activities as directed by the agency management.
• Promotes the agency through positive representation and communication of its services.
• Communicates effectively with all team members.
• Retains positive, open communication with the agency management.
• Works as a positive, effective team member.
• Recommends new policies and/or changes in current policies to improve quality of patient services as well as efficiency and effectiveness of services.
• Follows all infection control and OSHA standards and all state and federal regulations.
• Is punctual and reports to work as scheduled.
• Is flexible and works cooperatively for agency needs.
• Understands the concept of continuous quality improvement.
• Applies the concepts of quality improvement to all work practices.
• Knowledgeable of the agencies QI goals and participates as directed.

Qualifications

• High school graduate or G.E.D. Preferred.
• Read, write, speak and understand English as needed for the job.
• Skills in typing and organizational abilities.
• Preferably has medical background, staffing, and home health care experience.
• Knowledge of common medical terminology preferred.
• Able to work independently, demonstrating good judgment.
• Must be accurate and detail oriented.
• Practices good customer service skills in all working relationships.
• Desire and ability to learn.
• Strong interpersonal skills, respectful, and courteous nature.
• Absence of criminal background.

Professionalism

• Presents self professionally and positively represents the agency.
• Language, demeanor and all interactions are professional.
• Is professional in appearance - clothing, grooming (hair, nails), etc.
• Demonstrates teamwork and effective communication.

Physical Demands

On-the-job time is spent in the following physical activities: standing, walking, sitting, talking or hearing, handling or feeling with hands, pushing or pulling, stooping, kneeling, crouching or crawling. This job requires lifting or force exerted up to 100 pounds or more.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care.