Home Care Liaison

Addus HomeCare; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Addus HomeCare in the United States is seeking an Account Executive to develop and maintain relationships with physicians, hospitals, skilled nursing facilities, discharge planners, and case managers to generate PCS caregiver referrals. You will educate clients on Personal Home Care Services and use sales skills to attract and sustain business.

The role requires timely follow-up with leads, building community networks, presenting information in meetings, initiating service agreements, and

Qualifications

• Create a successful and meaningful marketing strategy for assigned territory.
• Excellent interpersonal communication and time management skills.
• Organized with high work ethic and strong analytical and problem solving skills.
• Computer literacy and ability to work independently and as a team member.
• Minimum two years healthcare sales/marketing experience, preferably home health or hospice.
• Willing to travel.

Responsibilities

• Educates physician offices, hospitals, skilled nursing facilities, discharge planners, and case managers on the benefits of Personal Home Care Services.
• Uses customer service and sales skills to attract and maintain business relationships.
• Contacts leads in a timely manner and follows up weekly.
• Builds relationships with community organizations and customers to create referrals.
• Initiates service agreements with new clients and manages marketing expenses.
• Supports public relations through outreach, events, and co-marketing with healthcare professionals.

Skills

Marketing strategy

Interpersonal skills

Time management

Organization

Analytical thinking

Computer literacy

Supervisory experience

Healthcare sales

Willingness to travel

Job description

PRIMARY FUNCTION

The primary function of the Account Executive is to develop and maintain relationships with physicians hospitals skilled nursing facilities management discharge planners and case managers to generate PCS Caregiver referrals

JOB RESPONSIBILITIES

• Adheres to organizations policy and proceduresacts as a role model within and outside the agencyperforms duties as workload necessitatesmaintains a positive and respectful attitudeCommunicates regularly with supervisor about department issues and keeps management advised of potential problems in all areasdemonstrates flexible and efficient time management and ability to prioritize workloadMeets department productivity standardsparticipates in working groups councils and committeesaccomplishes all tasks as appropriaterecommends new approaches to affect ongoing continual improvements to policies procedures and documentationmaintains compliance with federal and state regulations concerning employmentparticipates in administrative staff meetings and attends other meetings and seminarscreate and conduct presentations using audio visual tools including PowerPointconsistently promotes the companys core valuescompletes required compliance annual training

ESSENTIAL FUNCTIONS OF THE POSITION

Educates physician offices slash groups hospitals skilled nursing facilities management discharge planners and case managers on the benefits of personal Home Care Servicesuse customer service and sales skills and knowledge to attract and maintain business relationshipscontacts all leads in a timely manner and follows up with leads on a weekly basisbuilds relationships with the community professional organizations customers and clients to build a consistent source of referralsconducts pre discharge hospital or skilled nursing facility visits at the clients request to determine needconducts informational meeting with prospective clients to understand their needs and inform them of personal Home Care Servicesresponsible for initiating a service agreement with individuals coming on serviceresponsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely mannerassist with public relations outreach through speaking engagements in services and other involvement in community organizations trade shows and co marketing with allied healthcare professionalsensure effective communication and collaboration with branch staff and field sales resourcesassist branch in timely processing of billing collections and documents all demographic and payor information

QUALIFICATIONS

• Ability to create a successful and meaningful marketing strategy for assigned territory
• Excellent interpersonal communication and time management skills
• Organized have a high work ethic and possess strong analytical and problem solving skills
• Computer literacyability to work both independently and as a member of a team
• Non degree candidates with prior supervisory experience in home health Hospice or other healthcare related industry will be considered
• Minimum two years healthcare experience in a sales marketing role preferably home health Hospice or related industry
• Willing to travel

PHYSICAL DEMANDS

The ability to work in a constant state of alertness and safe mannerexchange information and communicate verbally and by written wordmust be able to read write and comprehend Englishdemonstrate active listening skillsspecific vision abilities include close vision distance vision depth perception and ability to adjust focusendure long periods of drivingambulate on rough surfaces and climb stairsstand walk and or sit for extended periods of timelift or move up to 50 lbs

Equal Employment Opportunity

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training