Home Health Sales Rep

Infinity Hospice Care LLC; West Palm Beach (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Infinity Hospice Care LLC in West Palm Beach, FL, is seeking a results-driven Business Development professional to grow home health referrals. You will cultivate relationships with physicians, facilities, discharge planners, and community partners to expand access to our services.

Responsibilities include developing quarterly territory plans, presenting our programs, maintaining partner profiles, and coordinating marketing activities to educate the healthcare community about home health options.

Qualifications

• Bachelor's degree in marketing or related field, or equivalent professional experience.
• Two+ years in home care sales or related industry with a track record of growth.

Responsibilities

• Develops, implements, and evaluates territory plans to achieve growth goals.
• Builds relationships with physicians, facilities, discharge planners, and community agencies.
• Serves as liaison between referral sources and agency, communicating services and programs.
• Meets with patients and families to discuss home care services and needs.
• Maintains customer/prospect profiles and logs calls and follow-ups.
• Participates in marketing efforts (lunch and learns, health fairs, CEU programs) if requested.
• Prepares monthly tracking reports on referral sources and market changes.

Skills

Excellent oral communication skills

Self-directed

Microsoft Office

CRM experience

Education

Bachelor’s degree in marketing or related field

Job description

JOB GOAL:

To develop business partnerships generating home health referral growth by making effective sales contacts, calls, and presentations. Serves as the agency staff representative with physicians, facilities, discharge planners, and community agencies. Responsible for the overall development and referral growth of the assigned territory.

Essential Functions:

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


• Responsible for assigned territory's overall development and referral growth, including facilities, physicians, home care providers, and community agencies.


• Develops, implements, and evaluates quarterly and annual territory plans to achieve growth goals and implement agreed-upon strategies and actions.


• Develops business relationships with providers by making effective sales calls and presentations to targeted referral sources.


• Maintains professional and clinical knowledge of provider services. Acts as liaison between referral partners and agencies to communicate information about new products, programs, and service delivery.


• Meets with patients and families to discuss home care services and individual needs/concerns and manage expectations as needed.


• Takes the initiative to build relationships within the intake department and with the appropriate patient care resources staff to ensure the establishment of effective communication with referral sources and internal stakeholders.


• Updates and maintains customer and competitor profiles, logs daily call activity, and documents plans for follow-up activities with referral sources.


• Serves as agency staff liaison with physicians, facility nurses, social workers, discharge planners, and community agencies; works with various community agencies to deliver appropriate services for potential patients.


• As requested by the Director of Business Development, participates in marketing efforts to educate the healthcare community about home health programs, including physician calls, lunch and learns, health fairs, a speaker’s bureau, and CEU programs for healthcare providers.


• Prepares monthly tracking reports on referral sources and keeps the agency informed of key marketplace changes affecting providers and competitors.


• Understands that teamwork is a crucial part of our business, and can work well with colleagues, no matter the circumstances. Using individual skills, cooperates with others, and accepts and provides constructive feedback despite personal conflicts between individuals involved.


• Utilizes current Agency and department-specific software to complete assignments.

The above statements are only meant to be a representative summary of the primary duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

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Requirements

ADDITIONAL DESIRABLE QUALIFICATIONS

• Must be proficient in the use of Microsoft programs for internal and external communications, presentations, database tracking/reporting, and spreadsheet applications.


• Proficiency using a CRM solution is preferred.


• Must have excellent oral communication skills


• Is self-directed and possesses the ability to work with little supervision.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in marketing or related field or equivalent professional experience; and


• Minimum of two (2) years of experience in home care sales or a related industry with a proven record of achieving incremental growth in direct sales.

Environmental/Working Conditions

• No or very limited physical effort required.


• No or very limited exposure to physical risk.


• Work is normally performed in a typical interior/office work environment.


• Reliable transportation and auto liability insurance.


• Computer and basic office equipment.