HOME HARDLINES/CLERK

Kroger; Saint George (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a customer-focused team member to deliver outstanding service and maintain a clean, safe shopping environment. The role supports department goals, assists the department manager, and embodies our customer-first values.

Responsibilities include helping customers, stocking, safety compliance, and promoting store promotions. Strong communication and basic math skills are essential, with retail experience and language skills as desirable adds.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math; counting, addition, and subtraction.
• Retail experience (desired).
• Second language: speaking, reading and/or writing (desired).

Responsibilities

• Promote trust and respect among associates
• Create an environment that makes customers feel welcome, important and appreciated by answering questions regarding products
• Gain and maintain knowledge of products and respond to questions with suggestions
• Offer product samples to help customers discover new items
• Inform customers of Drug GM and Home specials
• Recommend Drug GM and Home items to meet customer needs
• Review "sell by" dates and take appropriate action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions
• Practice preventive maintenance by inspecting equipment and notifying management of repairs
• Notify management of customer or employee accidents
• Report safety risks, theft, or fraud
• Must be able to perform essential functions with or without accommodation

Skills

Ability to stay calm

Effective communication

Basic math skills

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or products they inquire about
• Inform customers of Drug GM and Home specials
• Recommend Drug GM and Home items to customers to ensure they get the products they want and need
• Review "sell by" dates and take appropriate action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math; counting, addition, and subtraction

Desired

• Retail experience
• Second language: speaking, reading and/or writing