HOME HARDLINES/CLERK

Fred Meyer; Juneau (AK); On-site; USD 21,000 - 30,000; Part time

Job summary

Fred Meyer in Alaska seeks a department associate to create an outstanding customer experience through exceptional service and to maintain a safe, clean environment that encourages repeat visits.

You will assist the department manager in reaching sales and profit goals, follow the Customer 1st strategy, and uphold our core values of respect, honesty, integrity and safety while helping customers with product questions and stock duties.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math; counting, addition, and subtraction.

Responsibilities

• Provide excellent customer service and assist customers with product questions or promotions.
• Maintain a safe, clean department area and help enforce safety procedures.
• Assist the department manager in achieving sales and profit goals for the department.
• Stock, label, and inventory department merchandise; ensure accurate pricing and planograms.
• Report product issues or discrepancies to store management and help with safety reporting.

Skills

Stress management

Communication

Math basics

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum

Minimum

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math; counting, addition, and subtraction

Desired

• Retail experience
• Second language: speaking, reading and/or writing
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or products they inquire about
• Inform customers of Drug GM and Home specials
• Recommend Drug GM and Home items to customers to ensure they get the products they want and need
• Review "sell by" dates and take appropriate action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
• Must be able to perform the essential functions of this position with or without reasonable accommodation