Home Goods Customer Advisor

Kroger Family of Companies; Salt Lake City (UT); On-site; USD 18,000 - 23,000; Full time

Job summary

Kroger Family of Companies in Salt Lake City is seeking a Customer Service/Store Associate to deliver outstanding service and help maintain a safe, welcoming store environment. You will assist the department manager to reach sales goals, stock shelves, and assist customers with product questions.

Ideal candidates bring strong communication, basic math skills, and the ability to work in a fast-paced retail setting. Bilingual abilities are a plus, and a positive, team-oriented attitude is expected.

Qualifications

• Ability to handle stressful situations.
• Excellent communication skills.
• Proficient with basic math; cash handling and transactions.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment; answer questions about products.
• Gain knowledge of products; respond to questions and suggest items.
• Offer product samples to help customers discover items.
• Inform customers of specials and promotions.
• Recommend items to meet customer needs.
• Review sell-by dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal ads.
• Reinforce safety programs by following safety procedures and identifying unsafe conditions.
• Inspect equipment and notify management of needed repairs.
• Notify management of customer or employee accidents.
• Report safety risks, theft, or fraud.

Skills

Stress management

Effective communication

Basic math skills

Retail experience

Second language

Job description

Kroger Family of Companies in Salt Lake City is seeking a Customer Service/Store Associate to deliver outstanding service and help maintain a safe, welcoming store environment. You will assist the department manager to reach sales goals, stock shelves, and assist customers with product questions.

Ideal candidates bring strong communication, basic math skills, and the ability to work in a fast-paced retail setting. Bilingual abilities are a plus, and a positive, team-oriented attitude is expected.