Grocery Customer Experience Specialist

Kroger Family of Companies; Moab (UT); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

Kroger Family of Companies in Moab, UT is seeking a friendly store associate to deliver outstanding customer service, stock shelves, and maintain a safe, clean shopping environment. You will assist the department manager to meet sales and profit goals and monitor quality standards to ensure customer satisfaction.

Responsibilities include answering questions, suggesting products, processing transactions, and upholding food safety and safety procedures. Retail experience is a plus.

Qualifikationen

• Handle stressful situations in a retail environment.
• Communicate clearly with customers and team.
• Perform basic arithmetic for transactions.

Aufgaben

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of specials and promotions.
• Provide customers with fresh products they've ordered.
• Recommend items to meet customer needs.
• Check product quality and manage sell-by dates.
• Label, stock, and inventory department merchandise.
• Report discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report items needing repair.
• Notify management of accidents and safety risks.
• Report all safety risks and illegal activity.
• Work cooperatively in a high-paced environment and manage conflicts.
• Act with honesty and integrity regarding information.
• Follow directions and seek help to resolve issues.
• Assist minors, individuals with special needs, and older adults.

Kenntnisse

Stress management

Communication

Math skills

Jobbeschreibung

Kroger Family of Companies in Moab, UT is seeking a friendly store associate to deliver outstanding customer service, stock shelves, and maintain a safe, clean shopping environment. You will assist the department manager to meet sales and profit goals and monitor quality standards to ensure customer satisfaction.

Responsibilities include answering questions, suggesting products, processing transactions, and upholding food safety and safety procedures. Retail experience is a plus.