Home Goods Clerk: Customer Experience & Sales

Kroger Family of Companies

Kaysville (UT)

On-site

USD 26,000 - 34,000

Full time

5 days ago

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Job summary

Kroger Family of Companies in Utah seeks a customer-focused team member to deliver outstanding service and maintain a clean, welcoming environment. You will assist the department manager in achieving sales goals and ensure adherence to quality standards while promoting the Customer 1st strategy.

Responsibilities include helping customers, stocking merchandise, handling product questions, and supporting safety programs.

Qualifications

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math; counting, addition, and subtraction.

Responsibilities

Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
Gain and maintain knowledge of products sold and respond to questions with suggestions.
Offer product samples to help customers discover new items.
Inform customers of Drug GM and Home specials.
Recommend items to ensure customers get what they want and need.
Review sell-by dates and take appropriate action.
Label, stock and inventory department merchandise.
Report ordering/shipping discrepancies to the department manager.
Display a positive attitude.
Stay current with present, future, seasonal and special ads.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions.
Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
Notify management of customer or employee accidents.