Home Exterior Specialist

Stellar Roofing; Town of Cicero (NY); On-site; USD 70,000 - 200,000; Full time

Job summary

Stellar Roofing seeks a motivated Home Exterior Specialist to consult homeowners on roofing, siding, gutters, windows and doors, combining customer service, sales and technical know-how.

The ideal candidate will be personable, trustworthy and passionate about improving safety, efficiency and curb appeal of homes, with strong communication and problem-solving abilities.

Qualifications

• High school diploma or equivalent; associate/bachelor’s preferred.
• 2+ years in home improvement or sales in exterior systems; strong preferred.
• CRM proficiency and ability to read blueprints a plus.

Responsibilities

• Conduct in-home consultations to assess roofing and exterior components.
• Educate homeowners on options, materials, warranties, and services.
• Provide measurements and estimates using drones or mobile apps.
• Manage sales process from lead to signed contract.
• Coordinate with project managers and crews for delivery.
• Represent Stellar Roofing at events and community outreach.
• Ensure customer satisfaction with post-installation follow-up.

Skills

Interpersonal skills

Communication skills

Problem-solving

Detail orientation

Time management

Driver's license

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

CRM software

Tablets

Digital measurement tools

Blueprint reading

Job description

Home Exterior Specialist# Home Exterior SpecialistHot JobSYR - Cicero, NY 13039## OverviewSalary Range$70,000.00 - $200,000.00 Salary/yearPosition TypeFull TimeJob ShiftDay## DescriptionStellar Roofing is looking for a motivated and knowledgeable Home Exterior Specialist to consult with homeowners about their exterior renovation needs, including roofing, siding, gutters, windows, and doors. This role combines elements of customer service, sales, and technical expertise. The ideal candidate will be personable, trustworthy, and passionate about helping clients improve the safety, efficiency, and curb appeal of their homes.**Wage Range indicates range consistent with our sales rep. This is 100% commission only****Key Responsibilities:*** Conduct in-home consultations to assess the condition of roofing and other exterior components.* Educate homeowners on exterior renovation options, materials, warranties, and services offered.* Provide accurate measurements and detailed assessments using tools and technology (e.g., drones, mobile apps).* Generate estimates and proposals tailored to customer needs and budgets.* Manage the sales process from lead follow-up to signed contract, ensuring excellent customer experience.* Coordinate with project managers, estimators, and crews to ensure clear communication and seamless project delivery.* Stay current on industry trends, product offerings, and manufacturer certifications.* Always Represent Stellar Roofing professionally, including at local events, home shows, and community outreach.* Follow up post-installation to ensure customer satisfaction and gather referrals or reviews.## Qualifications**Qualifications:****Education and Experience:*** High school diploma or equivalent (associate or bachelor’s degree preferred).* Minimum of 2 years of experience in home improvement, roofing, construction sales, or a related field.* Background in exterior systems (roofing, siding, gutters, windows, doors) highly preferred.**Technical Skills:*** Comfortable using CRM software, tablets, and digital measurement tools.* Ability to read blueprints and understand basic construction terminology is a plus.* Valid driver’s license and reliable transportation required.**Soft Skills:*** Strong interpersonal and communication skills.* Excellent problem-solving ability and attention to detail.* Self-motivated with the ability to work independently and manage time effectively.* High level of integrity and commitment to customer satisfaction.